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99 MSC Musica Reviews

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Good first cruise by Cruiser73571666

Sail date: / Traveled as: Singles/Friends
Ship: MSC Musica / Destination: Europe - Mediterranean

We embarked on our first ever cruise with a group of 10 friends to see if it was for us. Overall I think we can say we enjoyed it but not totally hooked as many people seem to be. The five nights we feel was about right and enjoyed getting off looking at the different destinations which in my opinion is what appealed to me the most about cruising. Would I cruise again? Yes, I think we would but would prefer to sail from the UK in warmer times although this would no doubt mean a longer cruise.

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amazingly good cruise by Cruiser55961825

Sail date: / Traveled as: Couple
Ship: MSC Musica / Destination: Europe - Mediterranean

Wonderful, friendly, attentive staff, great food, (and a good drinks package), lovely places to visit, very good shows and musical entertainment around the ship,and marvellous weather.  We have cruised a great deal, particularly with MSC, and we always come back to them.  Cant recommend them highly enough.  Give them a go!

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Best cruise ever! by dannybartal

Sail date: / Traveled as: Couple
Ship: MSC Musica / Destination: Europe - Northern Europe

Smiling & professional crew, incredible entertainment, great food, spacious & clean room.  There is really nothing to complain about.

We had fantastic weather, which I believe was a large part of the success.  We were in short sleeves all eight days, and the pools were tolerable for the first three days.

If you have the unfortunate luck of rain/wind/cold, I suppose anywhere outside the ship would lead to a less successful experience.

Thank you MSC for a wonderful vacation!

 

Dan & Desi

 

 

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"Cattle call" by gutscallahan

Sail date: / Traveled as: Couple
Ship: MSC Musica / Destination: Europe - Northern Europe

My travel agent tried to talk me out of this cruise. I did not listen. The food never changed and was not any where near Hospital food. No flavor, small amounts and really disappointing. The Buffets were nothing more than a cattle call. Even the servers would push you out of the way to get to what they wanted. I had a few run ins with supervisors in the buffet, Alex and Girarld were uncaring throughout the trip. We had to fight to get Decaf coffee every morning, they keep it in a secret vault. 80% of the staff were ok...20% had a bad attitude. This ship trys to get a dime out of every nickle. The Cabin was adequate. On a bright note the ship doctor and staff were the best...Dr Mimovic and Rajko his nurse were terrific helping me with some medical issues. I have been on many cruises....from a service standpoint I could not recommend MSC Musica or any other MSC cruise..The food and bar manager needs to be awakened. I tried to give him a chance and he declined. Took me 5 attempts to get a key to work after waiter gave me the wrong key. at dinner. Something is not right with this ship. Should have listen to travel agent. Ports of call were good (the only reason we took the cruise). Find a different Cruise line.

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5.0

Every think was fantastic by viviene

Sail date: / Traveled as: Family (young children)
Ship: MSC Musica / Destination: Europe - Northern Europe

I wish to say thank you to all the crew of the msc musica they was relay fantastic they made our holiday a dreams comes true  . Every one was take care of us . our daughter was so happy that  every one talk her and play with her even some crew they  run after her to talk her and to play with her . The entertainers are perfect they relay make as lughue . There are MED AMIEM ALAOVI AND ENVER KAYIN THE BEST ENTERTAINMENTS OF A BIG TEAM we are very happy that we meet them . Every think on the msc musica was grt  the food , night shows the crew etc.....

 

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Disappointed by jamesgoff

Sail date: / Traveled as: Couple
Ship: MSC Musica / Destination: Other (Asia/Africa/Middle East)

MSC really is the low end of all cruise lines.  While the service  and check in  and disembarkation was good,  we had to pay for water and coffee at lunch and dinner.     Breakfast room service was good, but the portions at dinner with very small MSC had a very limited menu.

 

This is the last time that we will cruise with MSC.

 

 

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Musica 10-4-2015 by kelkat9466

Sail date: / Traveled as: Couple
Ship: MSC Musica / Destination: Europe - Eastern Mediterranean

Loved the itinerary. Wonderful waking up in a new destination every day.  Wished we had a longer amount of time in each port.  Embarkation and Debarkation was smooth and efficient.  Room was clean with plenty of storage. Food was adequate, nothing special, nothing horrible.  Entertainment was mediocre.  Again, nothing special, but not horrible.  Not the cruise for you if you are expecting a lot of Americans or  English speaking people.  Although the crew speaks multiple languages and it was easy enough to communicate.    Overall a nice cruise!  I've had better, but what is not to love about being in Greece and Italy! 

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5.0

A grand voyage from Dominican... by Robert68

Sail date: /
Ship: MSC Musica

A grand voyage from Dominican Rep. to Venice. Great voyage, Great vessel and crew. During the cruise visits to St. Lucia, Martinique, Barbados and Azoren.

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2.0

lack luster by sundagirl

Sail date: / Traveled as: Family (young children)
Ship: MSC Musica / Destination: Europe - Western Mediterranean

I took this trip with my mother, who is older and my son who is 9.  This was a once in a lifetime trip for my mother.  She really wanted to see Genoa, and Rome (the Vatican in particular). We wanted a more family experience, so I cannot speak on the night life of the ship.  We were more interested in the excursions, and the family activities.  While on the ship, I made occasional notes about our experience. So, here goes:

*Excursions The tour guides are awesome and very informative.  The busses are comfortable.  The excursions are definitely the way to go but a bit overpriced.  example: almost 300 euro (99 a person - children almost as much) to bus us into Rome and explore on your own.  We initially wanted the Vatican excursion, but since the payment is non-refundable we waited till we were on the boat to buy - and they sold out!  They actually sold out of ALL the Rome excursions.  The only reason we were able to get the "on your own" excursion is because while we were talking with the excursion desk, someone came up and cancelled their "on your own" excursion due to illness. Came all this way and didn't get the excursion that we wanted. We weren't told that we needed to book early, or that selling out was possible.   They don't give you info on how to get around on your own - this makes you feel like you need an excursion to actually see stuff.  We really wanted to see the Chateau de If in France, but they never advertised it till the day of - then when I called to ask about purchasing this trip, they cancelled it due to lack of interest (possibly due to no information given out about it?)  Anyway, we ended up getting off the boat and going to see the Chateau on our own.  It was FAR less expensive than the excursion prices. 

You pay for "all day excursions" but you spend about 2-4 hours out and about - the rest of the time your driving to the place.

MAPS. Would be nice to get maps of destinations before you arrive at the destination (I guess you could get them from the excursion desk, but they should give them to you with your daily itenerary.  We felt pretty lost) Just another thing that seems geared toward making you take the expensive excursions.

*You feel like you're being nickel and dimed the whole time Internet prices are WAY overpriced - check it out.  Your head will spin. WiFi should be free.  Just my opinion.

Water and soda are not included in cost of cruise -  Water and coffee are offered in cafeteria only. On top of high priced drinks (2,80 euro for Sprite - 2,60 for water) you also pay service charges.  Doing the math, this costs over $5 for a drink.  A bit steep considering you NEED water, and you end up having to pay for it.

*Food: Not that great. Service was bad. Cafeteria was a nightmare of rude and pushy people.  This was difficult for us, with a child and my older mother.  There were handicapped people on the trip too - I have no idea how they managed. Coming in off late excursion, after missing the dinner - not enough food at cafeteria! Also, NOT ONCE did a server offer to bring us a drink (alcohol or otherwise).  Not. Once.  This cruise seems to cater to people who are drinking = spending a lot of money.

*other things: Ship was full of pushy people.  It felt over crowded and people thought nothing of elbowing right in front of you.  Ridiculous when you are trying to make sure your family stays together so that you can board busses together, eat together in the cafeteria, etc.  I found that my polite ways wore thin by the end, and I just had to be as rude as everyone else to actually not be pushed around.  Not pleasant.

 

*Steward He was so pleasant.  I really liked him.  I must say though, that like another reviewer I called the front desk to request hangers on day 3 - they never arrived and I think she didn't understand what I wanted.

 

*Other things that are not the ship's fault but would be nice to be informed beforehand: Being ripped off while traveling in foreign countries. Genoa - once the boat drops you off at port they tell you to take a taxi.  Then the taxi drivers never start the meter and they give you arbitrary prices that are twice as much as they should be (I know this because the first taxi we took from the airport upon arrival did run his meter and we were able to use a credit card.  VERY IMPORTANT - if they say they don't take credit cards, it means they don't intent to use the meter and you will be ripped off royally.  It happened to us twice before I wised up).  The ONLY place we stopped to eat at in Genoa was the PIZZERIA DA PASQUALE.  They charged us 75 Euro (over $100) for 2 personal sized pizzas, 2 sodas, 1 water, and dessert.  When I went to the counter to pay (totaling no more than 40 Euro), I handed the woman my credit card, and she just went ahead and charged 75 Euro to it!  I had no recourse since they made no effort to breach the language barrier.  My Italian is very poor but I was able to get around.  This happened on our first day abroad.  Genoa was such a disappointment.  I guess this is another good reason to stay with an excursion unless you are familiar with the language and customs.

 

*On the positive:  Malorca- best excursion. When we got back, we had the option to stay in town and get a shuttle (included in package) or come back on bus. Beautiful town - guide was great. Very pleasant.  But it took another passenger asking the guide for us to know that. People in the excursion office never Informed us that we could actually stay in town and shuttle back.   

IN CONCLUSION: I know this review sounds exceedingly negative, but I really wanted to be honest about our experience.  We just expected more, considering my family will never be able to afford to do this again.  My mother spend over $3000 in air fare to get us to the ship (then cost of cruise, and all the little extras you get charged for), and then the main excursion she wanted was sold out.  It was just disappointing for the amount of money this trip costs. 

 

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4.0

We sailed MSC musica few... by Thomas4

Sail date: /
Ship: MSC Musica

We sailed MSC musica few years ago. It was a transatlantic from Buenos Aires, Argentina to Kiel in Germany. We chose MSC for the first time on that journey because of that great itinerary. After booking I read plenty of bad news about MSC and I really was afraid what to expect. But I thought: keep expectations low and you won't be disappointed. The cruise turned out to be one of our nicest journey I remember. Our cabin stewardess from Madagascar was absolutely amazing. Did a great job and what a nice person. On the other hand there were unfortunately some very rude guests. Therefore we went to the buffet for all meals which we usually avoid. But on this journey the buffet was not crowded as usual. So this was nice. On the Musica there is a little outside area on the buffet restaurant on the ships aft. It's quite nice to hace breakfast or lunch outside on these tables. But the seats are limited so there is not always the chance to sit outside. Surely there were some areas that need improvement (maybe they did in the meantime?) We had a great time on that cruise and we would cruise again with MSC. On this cruise they did a "Buffet Magnifique" on one of the last nights at midnight. It was really amazing. Did not experienced that on another MSC cruise after that. Maybe they don't do this anymore or only on certain itineraries.

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Musica cruise by CarolH28152820

Sail date: / Traveled as: Couple
Ship: MSC Musica / Destination: Europe - Eastern Mediterranean

The ship is beautifully decorated and very clean.

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MSC - Never Again. by JerteLipofsky

Sail date: / Traveled as: Family (young children)
Ship: MSC Musica / Destination: Europe - Mediterranean

The boat looks very nice. However, when inside the layout is terrible. 2 small pools for the entire ship. Service is terrible, rooms are not clean and food is the worst of all the cruise lines.

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Wouldn't bother with MSC again by TheresaH

Sail date: / Traveled as: Family (older children)
Ship: MSC Musica / Destination: Europe - Mediterranean

There are too many cruise lines on the market for me to ever want to experience MSC again. I found the majority of the staff to be discontent with their jobs and it was pretty obvious. They really could use a technical upgrade to cut down on all of the announcements they make in so many different languages as I was probably woken up from my siesta at least four times by the ding dong sound of an upcoming announcement. I found the front desk staff to be quite annoying but I tried to not let it get to me. Many people on the ship complained about a multitude of problems they were having and although I also experienced many things wrong I followed through and made sure they were corrected and moved on. It does get tiring though. One of the best things I purchased was an all inclusive drink package which I heard of through Cruise Critic and which was an invaluable savings. That also needed some explaining to the staff most of whom had never heard of this package before. This was my fourth cruise and my first where I had a balcony room and I would never cruise without a balcony room again. It was a fantastic addition.

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1.0

Worst Cruise Ever by ChristianM41320

Sail date: / Traveled as: Couple
Ship: MSC Musica / Destination: Europe - Mediterranean

Worst cruising experience I've had in over 25 years...disembarked a day early because we were so disappointed. Customer Service was supposed to contact us and they never did, even after I sent a thorough and detailed letter...I just want other potential cruisers to know what they are getting into before they book a vacation on the Musica. Quite simply, this was the worst cruise the four members of our traveling party have ever experienced. Between us, we've been on at least 40 cruises on several different cruise lines, including Celebrity, Royal Caribbean, Princess and even Carnival. MSC failed to live up to our most basic expectations for ship features, accommodations, activities, service and food. From the moment we arrived on board and toured the ship, we realized that many of the features we thought we would be enjoying on this cruise, quite simply, were not available to us. When we booked this cruise, we went to the MSC website, which offers a virtual tour of the \"Musica Class\" from the Musicas overview page that is completely misleading. It shows a sports bar that doesn't exist on the Musica. Same with the \"a la carte\" restaurant (which, on the Musica, is a roped-off section of the buffet - and not an actual restaurant). There is no Magrodome on the ship, either. These are three things that we were looking forward to using and none of them were on this ship. While we are on the subject of misleading features, I'd like to point out that the ships \"solarium\" (Webster's definition: a glass-enclosed porch or room) is an empty outdoor deck above the pool and the \"art gallery\" is simply the name of a hallway that doesn't even contain any pieces of art. And where is that \"zen garden,\" anyway? Throughout the cruise, I saw a video that played continuously on several TV screens on the 5th floor that highlighted all of the Musica's features, including a pizzeria, complete with special menus and dining facilities. THIS PIZZERIA DOES NO

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First time Fabulous by WilliamM17

Sail date: / Traveled as: Couple
Ship: MSC Musica / Destination: Europe - Eastern Mediterranean

MSC Musica was a superb ship. Staff were very attentive, the evening shows were impressive and the onboard entertainment in the bars and mid ship stage where the quartet performed were of very high calibre. Our stateroom was kept very clean with new towels, bathroom cleanup etc. performed several times a day. Getting ashore was very prompt and well coordinated.

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4.8

Magnifique croisière by rino

Sail date: / Traveled as: Couple
Ship: MSC Musica

Superbe croisière avec très bel itinéraire. Notre 1ere croisière. Celle qui nous a donné le virus

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HORRIBLE! NEVER AGAIN!!! by MariaV2

Sail date: / Traveled as: Couple
Ship: MSC Musica / Destination: Europe - Eastern Mediterranean

The layout was bad. The restaurants & pools were too small and the lounges were too many. The staff was horribly clueless about everything & anything. Also, way too many cabins for the pool & restaurant size.

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1.0

HORRIBLE! NEVER AGAIN!!! by VictorN1

Sail date: / Traveled as: Couple
Ship: MSC Musica / Destination: Europe

Horrible. Do not go on this cruise.Trust me. Unless you like crowds, not relaxing because some bratty kid is splashing water in your eyes when you are in the hot tub, fighting for a table at breakfast & lunch, announcements blaring in your ears while you try to sleep, clueless staff (they literally don't know the answer to any questions), and dirty (yes, dirty) rooms, then stay away from MSC!

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MSC is mediocre by HeatherS1

Sail date: / Traveled as: Singles/Friends
Ship: MSC Musica / Destination: Europe - Eastern Mediterranean

the food was horrible compared to other cruises, both buffet and dining room. also not many excursion options and the shows in the theater were horrendous - complete disorganization, nothing went together or made sense.

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5.0

Cheap Cruise by TaylarT

Sail date: / Traveled as: Couple
Ship: MSC Musica / Destination: Alaska - Gulf of Alaska

its all about nice. nice work -------------taylar Cheap Cruise

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