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101 MSC Lirica Reviews

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4.8

Excellent way to see the Persian Gulf/Arabian Peninsula by markundmary

Sail date: / Traveled as: Couple
Ship: MSC Lirica / Destination: Other (Asia/Africa/Middle East)

Great overall service on the ship. There was so much to do and see, we would do this again.

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3.7

A bit underwhelming but a relaxing vacation nonetheless by Copentravelcom

Sail date: / Traveled as: Family (young children)
Ship: MSC Lirica / Destination: Europe - Eastern Mediterranean

This was my first MSC cruise experience. It was ok. It was affordable and family friendly so no major complaints. I will just state the comparisons I noticed (and remember) to my other cruises in this summary. One difference is the cruise card activation stations, that's new to me and they were smaller than I had imagined or perhaps seen on a video clip. Another difference is there is only one beverage service at main dining and no coffee to eat with dessert (after dinner). When I asked for a second drink, it was with a bit of pushback but I persisted. I did not purchase a beverage package since I'm a travel agent and took advantage of a promotion for included beverages as a promotion. A waitress at one of their bars told us if they didn't want to get us another drink, get their name and let them know. Overall, the staff just seems new. They don't seem to know much about cruising. The ones I asked stated they had about 2 more months on their 10-month contract and I would think after 8 months, they would get the hang of it. The dining staff had a clear head waiter and assistant but the assistant wasn't prioritizing our drinks and helping the main waiter with our food; it was more brown-nosing. For example, on RCCL I am use to my table being manicured throughout dinner. I took a photo of my un-manicured table (see below). This happened once at a lunch dining. One of the elevators mid-ship did not go on the 8th floor, my floor. So we would ride up to 9 and walk down to 8 but this was only a few times so not a huge deal. The spray park would close with windy weather, but I had to seek out the lifeguards under the tarp of the hot tubs to ask why. They never walked around or paid very close attention to guests in the water/pool area. Their lounge chairs are awesome as you can fold them over your face so as not to get sun in your eyes. This was quite a lovely feature! The baby club had posted times with a side note that times could change at any time. When it did cancel, they didn't update the door, we just waited outside 20 minutes and realized they weren't going to be showing up. The baby club was only 1 hour and with the registration only 1 employee, you maybe got 40 minutes before you needed to head back for pick up. They have a pager they give to parents and they page you if the child isn't adjusting or they need you to come back so that is a nice feature. The kids under age 12 receive an identifying bracelet via barcode at embarkation; another nice feature. Some of the staff also had pagers, like our housekeeper, Luc. He was great, but once he found out I spoke his native language, his English got worse; how convenient. :) The Internet is not unlimited like RCCL. And if you don't buy more BEFORE it runs out, the price quadruples so buy it before it ends. Guest services told me to buy it once it ends, big mistake and lesson learned. The spa was quite pushy. My mom took advantage of a massage and a hairdo on day 2 and by day 3 or 4 they were offering discounts on spa services. Now, I understand why they were so pushy. Hold off and get a deal if you're interested in the spa. It's very European, the food, the people so go with it. There is a presence of prepubescent girls topless and topless tanning. This doesn't bother me, but it may some so be aware. Although storage was fully adequate for us, we learned of additional storage in the room (shelves behind the mirror over the desk, including the safe). It was on an angle, don't know why we didn't think to look behind the mirror. There was also a shelf above the mini-bar that my toddler discovered about day 4 or 5. It was on her level, so she used it. I did have an issue with the photo shop. They have a no return policy unless a defect. I had a defect and they said that they would just reprint. So it's actually a no return policy. What makes me comment on this is that when I pointed it out to the manager, he became clearly upset with me and threw the reprint pictures at me in front of my daughter and elderly mom. Guest services had no interest in my complaint either. But this incident involved 2 employees (photo manager and senior guest service rep, both of Italy), so I won't let it deter my entire viewpoint of MSC. As far as the status match on the voyager program, it's great but I didn't notice any special treatment and most of the staff didn't know what it was really. I was a Silver member on this cruise and I met up with a Black member with his family and there was really no difference, maybe aside from embarkation. I just expected it to be a bit different. But I will try a different class of ship by MSC before I make a decision on the brand. My next MSC ships are Poesia then Meraviglia and Grandiosa. After 4 MSCs, I will know if I can continue cruising with them but so far so good!

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4.4

MSC lirica 7 Night Eastern Mediterranean (Venice Roundtrip) Sep 2018 by Tanissteel

Sail date: / Traveled as: Couple
Ship: MSC Lirica / Destination: Europe - Eastern Mediterranean

The ship itself is small carrying less than 2000 people the main issues we found is that there is no functional space big enough to accommodate passengers wishing to watch the shows provided by the animation team. This resulted in even if you found a seat, passenger standing in front of you obscuring your view with a result that you too had to stand to watch the show. That said the ship is very clean. The Cabins as you would expect are of a good standard we were in the new section of the ship added in the past few years so ours was not as old some of the others. On the most part I did not hear anything bad about the cabins or the service of the attendants ours seem to speak very little English and did not truly make herself known to us to provide the one on one service that you come to expect when booking a cruise. The ship has good dining rooms and facilities. We only used the buffet restaurant once choosing to have all our meals in the main restaurants this we found to be a great option with a greater array of choice. Without the greater numbers of people the noise and the pushing, barging and lack of tables that we found on our one visit to the buffet restaurants. The restaurant staff were very good always polite happy and willing to serve. The only issue that we found was that they did not seem do you want to serve tea or coffee at the end of the meal the option was never offered. That said they were in no hurry to push you out of the restaurant. The dining overall was fair but it was noted that the same menus were offered this year as were offered last year with no variance so even though we had a choice it did seem a repetition and that you had been there before. Again as with our previous trip. It was noted that the level of competent staff seem to have dropped, this again can be attributed to the launch of the new MSC mega cruise ships. Again a few staff seem to have been moved into positions that they were struggling to provide the level of service required. When spending this kind of money you expect first class service at all times. The ship seems to mainly cater for the Italians who seem to make up the vast majority after passengers. This caused many issues with some passenger who had never sailed with MSC before who thought they were treated as second rate passengers and pushed to the back of the que where service was concerned. There was a great push for you to buy the on-board packages provided this was especially true with the drinks package, a few people who had brought the drink package mentioned and it was indeed the case that the service in the bars was very slow. People that we spoke to were of the opinion that this was so you drink less and therefore could not use the drinks package to its full potential. We did observe servers in the bars ignoring passengers who had recently arrived and were waiting to be served. I myself opted to go to the bar on more than one occasion to get served as this had happened to me. I did find the bar staff in most cases to be helpful but again I did notice passengers orders were being combined by the servers to be taken out at one time instead of being taken out when you order was completed this meant that some servers carrying as many as 10 to 15 drinks on a tray at one time. This resulted in some passengers waiting up to 30 minutes to get their drinks. Where two or three trips could have to have been made to better service the passengers and reduce just waiting time that so annoyed most passengers. I know of at least 4 groups of passengers who refused to pay the service charges mainly due the level of service they received in the bar areas of the ship. This cannot be a great thing for MSC. MSC need to realise that they are judged as a brand on all their fleet. The older and smaller cruise ships with lower standards of service affect how passengers and potential customers perceive the brand. Whilst talking to passengers a number stated that they would never use MSC again based solely on the experience of this Cruise. We have another cruise booked with MSC in May next year and I am hoping that there is a vast improvement in the level of service that we receive or that to maybe the last MSC cruise we undertake. The itinerary for the cruise looked wonderful with great destinations what we did find was that on closer investigation some of the stops were only 6 hours this resulted in rushed time ashore with the constant worry and an eye on the time you had to be back on the ship. That said it did not take away from the beautiful locations that were visited

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3.4

Disappointing by revswife

Sail date: / Traveled as: Couple
Ship: MSC Lirica / Destination: Europe - Eastern Mediterranean

Ports were great. Ship would have been ok if our room had worked out.

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3.8

MSC Lirica 7 Night Med Cruise by nicolojo

Sail date: / Traveled as: Singles/Friends
Ship: MSC Lirica

We did enjoy our holiday on Lirica, but totally spoilt by the lack of sleep. Unfortunately nobody seemed to take the complaint seriously. I travelled with mum, who was 75 and to have barely any sleep all week, just ruined our trip.

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Do not use MSC by mbscott

Sail date: / Traveled as: Couple
Ship: MSC Lirica / Destination: Europe - Eastern Mediterranean

The food was horrible and the choices limited. The cabin was old and just felt dirty. My bedspread had a patched hole. The TV was the old tube kind and was missing a button. The shower was so small that the moldy shower curtain kept touching you.

 

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2.6

Ganz schlimm by Horos

Sail date: / Traveled as: Singles/Friends
Ship: MSC Lirica / Destination: Other (Asia/Africa/Middle East)

Ganz schlecht, Indien komplett ausgefallen, Abu Dhabi auch, Entschädigung freies Internet für knapp 2000 Gäste!

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Decent cruise experience. Nice ship and friendly staff with a few pitfalls by Solido

Sail date: / Traveled as: Singles/Friends
Ship: MSC Lirica / Destination: Other (Asia/Africa/Middle East)

The MSC Lirica is not a top-end ship - it may be best categorized as lower mid-end. With that in mind, the fares are excellent for the ship's amenities and itinerary. The food is decent, the service is varied but generally friendly, the entertainment (especially if you love to dance and your concert tastes lean towards classical music) excellent. Much of the clientele are European. I would recommended it if this is what your budget allows for. Great cruising experience on a budget.

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3.9

Not quite the cruise I expected by SeanSteve

Sail date: / Traveled as: Large Group
Ship: MSC Lirica / Destination: Other (Asia/Africa/Middle East)

7/10 Fantastic value for money with the all inclusive food/drink, a must. However, MSC Lirica is the oldest ship in the fleet, quite a mix of nationalities including lots of Russians! The daily entertainment was 'Butlins like!' therefore with the extra day at sea it wasn't great on board, not much to do. Finally, I would prefer cruising around different countries or Caribbean beaches as one Emirate is much the same as each other.

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4.2

A very nice ship by jjbj

Sail date: / Traveled as: Family (older children)
Ship: MSC Lirica

This was the 4 th time in the emirates and the lirica is one of the better ships

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Liked the cruise by nbush

Sail date: / Traveled as: Large Group
Ship: MSC Lirica / Destination: Other (Asia/Africa/Middle East)

Liked ports, but wrong days? Liked Jerusalem Excursion, had good guide Needed more time in this port, ? overnight

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Good Itinerary, but wrong days in ports! by lbush

Sail date: / Traveled as: Large Group
Ship: MSC Lirica / Destination: Other (Asia/Africa/Middle East)

Good Itinerary, wrong days..... Good Staff, except for Spa Staff Need to change up menu a little more Aurea package should include Gelateria

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MSC ABSOLUTELY SHOCKING! by ewop123

Sail date: / Traveled as: Singles/Friends
Ship: MSC Lirica / Destination: Other (Asia/Africa/Middle East)

I decided to get off the ship after being onboard for 55 minutes. It’s absolute chaos. Crew have no idea what is going on. Ask questions and get a different answer each time. Food was diabolically bad. The moment I saw dripping blood off roast pork, I knew I couldn’t continue on this voyage. I packed up my suitcase and got off the ship. I found the ship to be a safety hazard. I hope my negative review helps people better choose their cruise ship and please don’t choose MSC.

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Mediterranean Odyssey by DMRuiz101

Sail date: / Traveled as: Couple
Ship: MSC Lirica / Destination: Europe - Eastern Mediterranean

European style cruising for a good price. Recommend if you are used to traveling on your own outside of USA.

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4.5

An eventful solo trip. MSC is a great cruise company if you're on a budget. by librarianelaine

Sail date: / Traveled as: Singles/Friends
Ship: MSC Lirica / Destination: Europe - Eastern Mediterranean

I would cruise MSC again. They were cheap so I could pay double as a solo in an ocean view rather than an inside room. I could also add on the premium drink package and Internet in my budget. Food was excellent in my opinion.

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4.6

Brilliant first cruise experience by Lauraen

Sail date: / Traveled as: Couple
Ship: MSC Lirica / Destination: Europe - Eastern Mediterranean

We did not know what to expect with it being our first cruise, we thoroughly enjoyed it and will definitely go on another

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4.4

MSC Lirica Eastern Med 18-25 October by allyro54

Sail date: / Traveled as: Couple
Ship: MSC Lirica

I loved every minute! I thought the destinations were fantastic. The staff onboard were all amazing and I loved the food. Only problem I found was the rudeness of some other passengers can be very annoying when you are used to everyone being well mannered.

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3.5

Our first cruise experience by jollypostman

Sail date: / Traveled as: Couple
Ship: MSC Lirica / Destination: Europe - Eastern Mediterranean

This was our first cruise and although we were impressed with the cabin, staff, food and destinations, we were very disappointed with the shortened time changes in some of the ports. This meant we didn’t fully experience everything we had hoped to in Crete and Kefalonia. We would otherwise recommend MSC but have decided that cruising isn’t really our type of holiday. We may however try one again in the future.

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3.8

Good but could have been better by Banjo

Sail date: / Traveled as: Couple
Ship: MSC Lirica

In general the cruise was good apart from the noise in the cabin issue. Although only our third cruise with MSC, we had Gold Cards due to their loyalty match scheme which gave us a few little perks

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4.2

Great cruise, but a few issues by abauld

Sail date: / Traveled as: Family (older children)
Ship: MSC Lirica / Destination: Europe - Eastern Mediterranean

A really good week! Not without its faults, but we had an excellent time overall and I would highly recommend it.

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