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83 MSC Fantasia Reviews

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4.4

Gorgeous by Bisho

Sail Date: / Traveled As: Couple

First time and won't be the last.. Great experience

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4.5

Great first cruise by Ladycakes

Sail Date: / Traveled As: Couple

We loved our cruise on the Fantasia, the staff was fabulous, helpful and friendly, the food was good, the other passengers were friendly, we saw no bad behaviour or drunkenness, our cruise was everything we wanted it to be.

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2.4

Ok but not great 😕 by stevenhill23

Sail Date: / Traveled As: Family (young children)

A lot more bad points than good.

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4.6

Excellence Yacht Club Experiece on MSC Fantasia by MrSwissCruiser

Sail Date: / Traveled As: Couple

Thanks to the MSC Yachtclub Crew It was Great Cruise as always with MSC

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4.0

MSC Yacht Club was quiet... by affettuosa71

Sail Date: /

MSC Yacht Club was quiet and less people. Restaurant L‘Etoile was beautiful and we got everytime a place next the window. It’s a pity, the view was not direct to the sea, because people relax near there. Pool was small for swimming, but enough for aqua fitness. The service in the MSC Yacht Club was excellence.

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Great port of calls by rimajab

Sail Date: / Traveled As: Family (older children)

Beautiful ship, great staff and service! The evening shows were beautiful but no variety. The entertainment staff very good but the activities were limited. I did not enjoy having kids running around in the bars casino and on the dance floors after 10! No adult section. Kids in the zen pool area all the time !!!

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4.7

Nice cruise by rino

Sail Date: / Traveled As: Family (young children)

Msc fidèle a son image, beaux bateaux, calme, bonne nourritures. Manque un peu d ambiance.

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4.0

MSC Fantasia is a great... by korpo024

Sail Date: /

MSC Fantasia is a great ship, well maintained, with a so so staff. We had a very good room steward, but he just had too much rooms to do. Msc has not enough staff, that is why the service is just too slow and just okay. There was a toilet problem at the back of the ship. 40% of the ship the toilets didn't flush one night between 23.00 and 07.00 and we had a very bumpy sea...You can imagine what the cleaning party had to do the next morning... This flushing problem was not completely gine the next days, but never it was more than an hour. The new drink packages were all right, though we had still drink coupons from our previous cruises, so we still could drink whatever we want...They didn't know what to do with these drink coupons....They are fased out...But on this ship still valid. Costumer service was a nightmare. There was a line the whole cruise! I heard lost of people still wanted the service charge off their bill. We had so so weather...Normally the weather is much better at the end of April, but everywhere in Europe the weather is cold this year....Where is the Global warming they promised?😊 For the very good cruise fare we had a good cruise...But definitely not our best...But good enough.

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4.0

First cruise with MSC and it was OK by patrcaribbean

Sail Date: / Traveled As: Couple

Most of the cruise was excellent! Food however was pretty awful!

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4.0

What a blissful cruises the... by donaldsonperz

Sail Date: /

What a blissful cruises the waiters and waitresses are so cool and lovely ......etc Dubai is beautiful.......! I enjoyed the cruise over some others the ship I cool I love it

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2.8

MSC Fantasia by Tarasmum

Sail Date: / Traveled As: Large Group

I would never go on this ship again due to very poor service from the staff, however the ship was beautiful and kept very clean. The itinerary was brilliant. Get better staff and it would be fabulous

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4.5

MSC Yacht Club, fantastique. by jpdavoine

Sail Date: / Traveled As: Couple

Magnifique croisière grâce à la qualité du MSC Yacht Club

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4.4

Great Experience by airlebird

Sail Date: / Traveled As: Couple

enjoyed the multi cultural experience the ship offered

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3.7

sorry, I don't think I will book MSC again by kallllo

Sail Date: / Traveled As: Couple

In summery : i dont think i will choose MSC again

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5.0

I've done 2 cruises in... by boeing1

Sail Date: /

I've done 2 cruises in Australia, 2 in America and now 2 in Europe with MSC cruises.Musica& Fantasia was amazing experience with a 4000 passenger,its a big ship with pools and many hot tubs,but never found it to be crowded as many areas to relax around the ship. I chose to use pool at back of ship, as it's was more quiet there as children with nappy on, wasn't allow in the pool there. Would have prefer a over 18 pool area only, but this ship didn't cater for that. The staff were amazing, from dinner, room, pool staff were great.Reception staff were not the best to deal with, you call up and they don't my return calls to me or l don't get requested items to my room, after 3 hours of waiting. My room was a suite at the front of the ship, where I could see ahead, just like the captain could see. The views were amazing.Room was spacious with a walk in robe, loved having all the room in the wardrobe.The bathroom was nice and comfortable to use. Johno my cabin steward was excellent and provided a clean room on a daily basis.Dining experience was excellent with great menu with good quality food ,huge portions and waiters were wonderful.l would recommend a drinks package to be booked from home, so much cheaper then buying your drinks at dinner as there's the 15% tax on top of all drinks. We booked only two tours from home,cinque Terra and palmer de malcora dinner show, show incredible! Don't miss the show with dinner. Cinque Terre was my favorite, Beach's were stunning! If you don't book a tour from home, there is cheap tours to book with locals, when you get on the ports. Cheap as 10euros per person. Drivers were very reasonable to book on port too, we had one in Athens and palmer de malcora. Overall this cruise was excellent with minor staff isuues at reception. I would highly recommend the fantasia any day,the boarding experience was excellent and even disembarkation day, was so well organized and got off the ship in 30 mins to walk or taxi to genoa train station to board our train to Milan. Don't miss fantasia ship. Ciao tutti ELISA Australia

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4.9

Beautiful Mediterranean by cjohnson2307

Sail Date: / Traveled As: Couple

Great cruise ship, especially when staying in the Yacht Club. This was our 3rd cruise, the other two were in the Caribbean. MSC did a fine job and we would use MSC again.

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4.8

Much to see with MSC Fantasia by cruiselili1

Sail Date: / Traveled As: Family (older children)

Many people but also calm places. Enough space at the buffet and very variations of meals. If you need something you just have to speak to the crew. Everyone was very friendly and helpful. Of course there are many children on board in summer. I'ts helpful to take a highlighter to sign the important things in the Board News.

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2.0

MSC fails to offer a... by vacanza123

Sail Date: /

MSC fails to offer a vacation experience as memorable as their competitors (Carnival in my experience) . Although nice, pretty and clean, they lack many comforts others provide like great customer service. That is not to mention the missing towel animals, mints, fruit decorations or variety of top tier entertainment. Me and my Italian wife (the main reason we booked a European cruise line) had a bad experience with the first excursion and that soured our trip from the beginning. The staff did help us in this situation and failed to even notate our complaints for management (found that tidbit out at checkout). The food was good most times, great sometimes yet the seating could be horrific at the buffet and at the dining room dinners, they were constantly trying to sell you something (no custom omelettes or pizza and don't try to upsale me stuff by interrupting our conversation) . Getting on and off the boat for ports was not planned out well half the time and the other half was decent. The layout of the ship was convoluted with parts of decks closed off and elevators always busy. In a nutshell, MSC is aggressive about their money, even over the customer and was okay as cruise. It's hard to go to so many countries in such a short time and have some life experiences, therefore I will not use them again though I will go on another cruise.

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5.0

Were just home in Australia... by lindysutherland

Sail Date: /

Were just home in Australia from a wonderful month in Europe. A week of which was a Mediterranean cruise from Rome on the beautiful MSc Fantasia. There is very little that we can fault with her and we loved every minute of our cruise. Staff were amazing and very helpful and friendly. Food was divine and there was no meal we could complain about. Even the buffet food in Zanzibar was unbelievable best ship buffet we’ve ever had. The shows were first class and always enjoyable. Our balcony room upgrade by MSc was much appreciated and it was great to be able to chill on the balcony (and dry a few clothes!) embarkation and disembarkation was sooooo quick and smooth even with over 4000 passengers on board. Ports every day were amazing. Only issue maybe was in a few ports where we needed a shuttle to get into town we were made to pay for that and I do believe it should be complimentary. Many of our friends ordered a drink package and we (stupidly) chose not to. We should have as its amazing value for money. And ordering drinks singularly incurs a 15% Service charged on all drinks!!! Apart from those few issues our cruise was just the most amazing experience. Thankyou MSc xxx

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4.5

Exceptional cruise, absolutely tremendous crew/staff. Who ever does the hiring of staff does an excellent job. by Dianemtc

Sail Date: / Traveled As: Large Group

Not much was wrong. Could have used more directional signs to the yacht club.

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