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1005 MSC Divina Reviews

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3.1

Disorganized cruise line with very poor service, but wonderful ports of call by Finglofin77

Sail date: / Traveled as: Couple
Ship: MSC Divina / Destination: Caribbean - Western

Our MSC cruise was only enjoyable when we weren't dealing with MSC staff and crew. We chose the cruise based on the ports of call. The ports were all fun and we had a great time on the excursions. The MSC cruise line is very disorganized and the entertainment on the ship is not as nice as other cruise lines. The disembarkation process is the most disorganized that I have ever been a part of on any cruise line. We will not be back on any MSC cruise ever again.

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4 Comments

Horrible disembarkation, waited over 4 hours in line, chaos and violent brawl on ship, unprofessional cruise line management by MikeSeattle

Sail date: / Traveled as: Family (young children)
Ship: MSC Divina / Destination: Caribbean - Western

Horrible disembarkation, waited over 4 hours in line, chaos and violent brawl on ship, unprofessional cruise line management

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Was this review helpful? 6
3 Comments

Disaponted with the Cruise Line and staff by laquiles

Sail date: / Traveled as: Couple
Ship: MSC Divina / Destination: Caribbean - Western

The Cruise Line Customer Service Staff need to take a cruise with other cruise lines to be able to compare and assess their failures and areas for improvement. I can not honestly recommend this cruise line to any one until they prove improvements on the cited challenges

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Was this review helpful? 8

Terrible Cruise Experience by Phazel87

Sail date: / Traveled as: Couple
Ship: MSC Divina / Destination: Caribbean - Eastern

Stay away from the MSC Davina of you enjoy getting off at ports. If you enjoy good food, this is not for you. Only good item was their pizza... they do make good pizza.

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Was this review helpful? 7
3 Comments

Wonderful Caribbean by escotoyuviny23

Sail date: / Traveled as: Family (older children)
Ship: MSC Divina / Destination: Caribbean - Eastern

Bad service bad Attendance bad trip bad Experience in sports tv

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Was this review helpful? 12
7 Comments
2.5

MSC Let Down by Troy30

Sail date: / Traveled as: Couple
Ship: MSC Divina / Destination: Caribbean

If I were speaking to the cruise line directly I would say that most of us work our a** off all year and when we take a vacation we go to relax be entertained, eat some good food and visit someplace that we can recall when we get so old that we can't move anymore, We can look back at the trip as a great experience. I think MSC dropped the ball on meeting those goals. I hope this helps some of you who are looking for the same qualities in a vacation. As for me, I will have to wait another year and try another cruise line to meet my vacation goals.

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Was this review helpful? 6
5 Comments
4.2

Cabin 15029 YC1 by MyVaycay

Sail date: / Traveled as: Family (older children)
Ship: MSC Divina

7 day Christmas cruise to the Caribbean. First time on MSC. The ship was very elegant, we were in the yacht club, the staff was amazing, the food was good. The kids / tween clubs need improvement. This was a relaxing cruise it was not a fast paced cruise packed with back to back activities like we’ve experienced in the past. If it were just my husband and I it would be perfect but for a 12 year old MSC needs more stuff to do. Overall I give it 4 stars and we would cruise with them again.

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OK Cruise by halbrie

Sail date: / Traveled as: Family (older children)
Ship: MSC Divina / Destination: Caribbean - Eastern

We cruise a lot and will not take MSC again as the customer service is lacking. It was not a terrible cruise, but it also was not great.

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Was this review helpful? 5
1 Comment

Okay by dhalpert00

Sail date: / Traveled as: Family (older children)
Ship: MSC Divina / Destination: Caribbean - Eastern

We enjoyed the weather and our time as a family and the islands. As far as the cruise line itself, it needs work on being more family oriented by including children for their pool deck activities, communicating when they change their procedures, being on time to ports, and must put in better disembarking procedures before someone gets hurt.

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Simply A Great Cruise by donicachilds

Sail date: / Traveled as: Couple
Ship: MSC Divina / Destination: Caribbean - Eastern

This is my first time cruising on MSC, we typically Cruise RC Cruise lines. We were a bit hesitant but it turned out to be a fun time and the ship is very nice! The balcony room we had was modern, clean and spacious! The common areas were clean. The entertainment was enjoyable. Our ports of call were fun! I recommend MSC Cruise lines!

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Was this review helpful? 4
1 Comment
3.3

Good not great by grahamgnome

Sail date: / Traveled as: Couple
Ship: MSC Divina / Destination: Caribbean

Yacht Club was a major disappointment. Ship is beautiful but crowded. Weather was bad (very windy), so late into some ports. Ports are crowded because all the mega ships go to the same ports (45,000+ people dumped on San Juan while we were there.)

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Was this review helpful? 8
6 Comments
3.0

One and Done! by rkuhl86242

Sail date: / Traveled as: Couple
Ship: MSC Divina / Destination: Caribbean

Negatives: extremely unhappy with minimal dining options, buffet over crowded, not enough seating and same food day after day, little to do during the day, very poor guest relations desk, we were without toilets ship wide for several hours one day, in our case on 2 separate days!! These were just a few of a very long list. Positives: wonderful room, excellent entertainment, fabulous dining staff in Black Crab that served us. For us overall experience 3 out of 10.

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5 Comments

Great experience overall and great value. by wengj

Sail date: / Traveled as: Family (young children)
Ship: MSC Divina / Destination: Caribbean - Eastern

Given the great price we've got for the Christmas sailing, I think this cruise has the best value compared to other cruise lines. We don't care too much about those missing points anyway and really enjoyed ourselves. I've read the poor review on this cruise before so I lowered my expectation and it definitely exceeded my expectation.

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Was this review helpful? 13
2 Comments

First and Last by ddot247

Sail date: / Traveled as: Singles/Friends
Ship: MSC Divina / Destination: Caribbean - Bahamas

First time with MSC. Likely will be last. No 24hr bars or restaurants/self-serve. Food was nasty. Juices are watered down. Room service options are unappealing and even they don’t serve beverages once the bars close

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Was this review helpful? 10
1 Comment

Worst Cruise by ckkabgm1956

Sail date: / Traveled as: Family (older children)
Ship: MSC Divina / Destination: Caribbean - Bahamas

I need more than 50 characters to describe why I disliked this cruise!

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Was this review helpful? 3
4 Comments
4.2

It was ok but I will be going on the MSC SEASIDE 2021 by RSWILSON

Sail date: / Traveled as: Couple
Ship: MSC Divina / Destination: Caribbean - Eastern

I would have probably like it more but due to the weather

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1.7

Crap by cheapcruising3

Sail date: / Traveled as: Couple
Ship: MSC Divina

Disgusted with this cruise on will never go again between the language barrier and the terrible European service they can keep this ship and the company I'll never use them again

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Was this review helpful? 1
1 Comment
3.7

MSC Divina 12/17-12/20 by STLSpartan

Sail date: / Traveled as: Singles/Friends
Ship: MSC Divina

Gorgeous ship, great entertainment, comfortable sleeping quarters, wonderful spa. Food ok. Night before disembarkment extremely loud while picking up luggage.

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Ship very confusing... service slow by lizjuffin

Sail date: / Traveled as: Couple
Ship: MSC Divina / Destination: Caribbean - Bahamas

Food average at best. Buffet confusing and too crowded. Ship main areas too small for crowds. No ATM machines on boards service very slow at bars/restaurants.

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Alot to be desired by hummafamily

Sail date: / Traveled as: Couple
Ship: MSC Divina / Destination: Caribbean - Bahamas

We cruised to celebrate our 55th wedding anniversary and my 75th birthday. Was supposed to get champagne, chocolate covered strawberries and a birthday cake. We got NONE. Did not like the ship or most of the staff. Not friendly at all.

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Was this review helpful? 11

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