MSC Divina Cruise Reviews - Reviews

This was our first MSC cruise and our travel agent had never been on or any of our friends, so we where guinea pigs! We should have let someone tried it out instead of us! A week of work vacation was used up, unexpected charges and FLL airport was no piece of cake!

Ship could receive better reviews if they held their employees to higher standards! I've never witnessed such poor customer service! Run as fast as you can, and maybe in 10 years, it'll be revamped and better!

It ruined my husbands outlook of a cruise. This was his first and he would never go again.

Just read above and in between the lines....................................................... Falllaaaaalllaalllaaallllaaaa for our holiday cruise.....

It was a nice cruise. This was my first time cruising with MSC. The interior and layout of the ship is beautiful compared to other cruises. Food could be better, staff could act like they like their job. And I saw Mostly couples and families are on the ship (for single people).

Ship could receive better reviews if they held their employees to higher standards! I've never witnessed such poor customer service! Run as fast as you can, and maybe in 10 years, it'll be revamped and better!

3 days is not long enough to really explore the ship. MSC is definitely a different experience than what I am use to. There are multiple different languages spoken and announcements are made in multiple languages. The muster drill was long and was required to bring life jackets. In my opinion the food in main dining room tastes much better than at buffet. It was an ok cruise. This was my first time exploring MSC.

Enjoyed the cruise. I would book MSC again and their prices were ridiculously low. $49/night for a veranda before taxes. I have also been on the MSC Seaside.

Loved our Dining Staff Table 610 early seating and Ship is elegant but if they want to break in to US market some better customer service is needed

Had a great time and will sail MSC when we can start sailing again.

MSC is substandard in dining service & food quality & select.

Itinerary was great. price was great,but that’s where it ended. The most uncaring unprofessional crew I’ve ever encountered except for cabin steward. I sincerely think they will fail in the America market. They cater to Europeans especially Italian German and Spaniards. Just my honest opinion and I did not let it cause me to dislike our time onboard. You make your own vacation , sometimes people can make it better or worse

Loved the staff and food. Disappointed in hydration when inside the thermal areas.

i was given status match with MSC over a year ago and i thought id try them out.. i was very disappointed in this cruise.. i have taken over 30 cruises as an adult and this one was by far the worst. the staff is rude, incompetent and basically doesnt really care that the ship is dirty and that nothing works on the ship. although it was several hundred dollars cheaper than carnival or norwegian for the same itinerary, i would not recommend MSC. pay the extra money and go on a carnival cruise where you will have much more fun, way better service and activities

As English-speaking-only Americans on a European ship (Italian,German,French,etc.), it was interesting to hear the multilingual announcements and conversations. Definitely a different experience! Our balcony stateroom was very nice, but the fixed dining plan (same time, table, and people) took some getting used to, and the quality of food was not consistently outstanding. A pleasant voyage indeed, but not head & shoulders above the other lines we've cruised so far (HAL, RCI, and Carnival).

we had a lot of fun, but my favorite stop was Qcean Cay Reserve Marine, beautiful little island.

MSC was a great surprise. So clean. Every one on board was friendly and kind. We met so many new friends.

This was my first and probably the last cruise I'll take with MSC. Been on 18 cruises and this is by far the least favorite.

This was my first cruise so it was all new to me. I thought the ship had a lot of diversity to it with a great selection of things to do. A beautiful ship. Food was great. Everyone was very pleasant. Always a smile and willing to help. Didn’t see a category for internet but it was very poor. Needs improvement.

First timer on MSC. No compelling reason not to use them again. Loved the itenerary.