Not the best!

MSC Divina Cruise Review to Caribbean - Southern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 24

Overall rating:

3.7 out of 5
Verified Review
MSC Divina

14 Night Caribbean & Bahamas (Miami Roundtrip)

Sail date: December 05, 2021

Ship: MSC Divina

Cabin type: Balcony

Cabin number: 13169

Traveled as: Couple

Reviewed: 5 months ago

Review summary

Disappointing. poor quality entertainment. Customer service needs to improve. It’s not the crew, it’s coming down from management! Huge improvement needed here. Won’t be sailing with MSC again!

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Tiny, very noisy, under dining room

Ship tip

disappointing. Service is excellent, but entertainment and cabin were not good! Honeymoon trip, we asked for an upgrade, cost was restrictive. Would have been easy for them to accommodate us and upgrade with no charge, as ship was so empty. They need to improve customer care dramatically.

Ports of call

OCEAN CAY MSC MARINE RESERVE, BAHAMAS

5 out of 5

Ocho Rios, Jamaica

4 out of 5

Oranjestad, Aruba

4 out of 5

Cartagena, Colombia

4 out of 5

Colon, Panama

1 out of 5

Puerto Limon, Costa Rica

4 out of 5

Disembarkation

5 out of 5
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