Not the best!
MSC Divina Cruise Review to Caribbean - Southern
14 Night Caribbean & Bahamas (Miami Roundtrip)
Sail date: December 05, 2021
Ship: MSC Divina
Cabin type: Balcony
Cabin number: 13169
Traveled as: Couple
Reviewed: 2 years ago
Review summary
Disappointing. poor quality entertainment. Customer service needs to improve. It’s not the crew, it’s coming down from management! Huge improvement needed here. Won’t be sailing with MSC again!Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
disappointing. Service is excellent, but entertainment and cabin were not good! Honeymoon trip, we asked for an upgrade, cost was restrictive. Would have been easy for them to accommodate us and upgrade with no charge, as ship was so empty. They need to improve customer care dramatically.
Ports of call
Ocean Cay MSC Marine Reserve, Bahamas