wonderful until we Disembarked

MSC Divina Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 22

Overall rating:

4.7 out of 5
MSC Divina

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: November 14, 2021

Ship: MSC Divina

Cabin type: Suite

Cabin number: 16026

Traveled as: Couple

Reviewed: 3 years ago

Review summary

Relaxing and a great way to rest after my surgery the week before.

Embarkation

5 out of 5
Well organized and quick. Everything the Yacht Club experience advertised

Ship experiences

Food and Dining

5 out of 5
Yacht Club food was great. Ate off menu when nothing appealed to us.

Onboard Activities

5 out of 5
Yacht Club pool quiet with butler service for food and drink

Service and Staff

5 out of 5
If there was a selection for better than excellent, I would chose it.

Ship Quality

4 out of 5
Not keen on the way you have to navigate to get from forward to aft inside the ship...confusing

Cabin / Stateroom

5 out of 5
Bed was so comfortable, pillow menu great, bathroom spotless and shiny as a new penny

Ship tip

Keep your bags with you to disembark

Ports of call

Port Canaveral, Florida

5 out of 5

Ocean Cay MSC Marine Reserve, Bahamas

4 out of 5
The idea is wonderful, can hardly wait to see it once the landscaping is more mature and all ammenities are complete

Costa Maya (Mahahual), Mexico Did not visit port

Not on Itinerary

Cozumel, Mexico Did not visit port

Not on Itinerary

Disembarkation

1 out of 5
As soon as you leave the ship...Yacht Club ends. Although there is a separate area for Yacht Club baggage, only one of my bags made it off the ship. Ground staff rude , abrupt and treated us as if we were an inconvenience rather than helping find our luggage. Port Authority staff (Porters) were wonderful, doing everything they could to help us, even going to the baggage handlers on the ship to try and find our bag. For the $$$ they charge in Yacht Club, there should be a Butler team in the Terminal organizing the retrieval of our luggage and making sure everyone has the correct bag..that is what luggage tag#s are for. Either my bag did not make it off the ship which is the most likely or someone removed it for the extremely expensive Samsonite luggage I carry. If that is the case, I sure hope they are enjoying my Maui Jim sunglasses, $200 hair straightening iron and all my evening wear with designer shoes purhased for the trip. We will see how this situation unfolds when the Divina comes back to Port tomorrow. a
Was this review helpful? 22

9 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.

Gwbigdog    2 years ago

Thanks for sharing your cruise.

Gwbigdog    2 years ago

Thanks for sharing your cruise with us.

purpl    3 years ago

Thanks for your review. Hope your luggage was located and returned.

javawoody    3 years ago

Glad you enjoyed your cruise thanks for the review

izrgreen    3 years ago

Thank you for taking the time to write a review

cruising2004    3 years ago

Thank you for sharing your experience

Curt34    3 years ago

Other than the misplaced luggage it seems you had a great cruise. We’ve experienced the luggage mishap also. In fact on our last cruise. It can happen so I take it in stride. Thanks for the review.

AuntPinkie    3 years ago

Appreciate your feedback. Debarkation is horrible, especially after a week of pampering. Glad you enjoyed your cruise.

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