lucycurtis33 Cruise Review on MSC Divina on Nov 08, 2014

Item: MSC Divina
Rating: 1
Author: lucycurtis33

MSC Divina Cruise Review

lucycurtis33

Contributor Level: Purser

36 Days Till Next Cruise

Reviews: 2

Helpful Votes: 14

Overall rating:

1 out of 5

Sail date: November 08, 2014

Ship: MSC Divina

Reviewed: 6 years ago

Review summary

I was very disappointed in this ship. It was big and beautiful but the service and crew were ghastly. The toilets in the room didn’t work properly so you had to put your used toilet paper in a plastic bag and tie the bag up and it was disposed of when you’re room was cleaned each day. I was sitting by the pool one near the bar and a passenger came up and asked where she could find the basketball court. The bar tender had no idea and she barely spoke English. I ended up telling the passenger where to find it. The lack of knowledge about the ship was consistent through most of the crew. While at dinner one night my husband and I saw a bus lady drop a bowl of spaghetti off her tray and it hit an elderly gentleman’s shoulder and the bowl broke. The spaghetti went all over his suit coat and she never looked back or even apologized. I believe the only reason they did anything about it was because those that saw it happen started making comments. They brushed the gentleman’s coat off and moved the to a new table. No apologies were ever made or inquiries as to the state of the man’s emotions or asking if he sustained any injury. When I said something to our waitress she looked at me like I had crawled out of cheese and said “It was an accident. We moved him to a clean table.” I will never cruise aboard this ship again.

9 Comments

Cruisers4Lyfe 1 month ago

Thanks for sharing

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Gwbigdog 2 years ago

Thanks for sharing your cruise.

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db4l 6 years ago

I loved the divina

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db4l 6 years ago

I don’t bleave a word you say and thay would have just because you didn’t hear them apologize don’t mean thay did

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korpo024 6 years ago

So I guess you didn't pay the Service Charge? Orherwise the italians think they have done a good job

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tlj0788 6 years ago

Loved the Divina! We had a great time. I'm sorry for your experience.

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baronmom3 6 years ago

Your lucky. I didn't see my cabin steward till the second day and it was only a 3 day cruise.

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gusgusmom 6 years ago

I too lived DIVINA...would sail on her again in a heartbeat...best cabin steward ever. Everyone was amazing on that ship. Sorry to hear you had a bad experience.

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coffeequeen 6 years ago

Nice story. Dont believe a word. Been on divina 4 times and love it

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