Wow, extremely disappointing.

Item: MSC Divina
Rating: 2
Author: Swfltaffy

MSC Divina Cruise Review to Caribbean - Bahamas

Swfltaffy

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 33

Overall rating:

2 out of 5

2 Night Bahamas (Miami Roundtrip)

Sail date: May 17, 2014

Ship: MSC Divina

Cabin type: Inside

Cabin number: 5026

Traveled as: Couple

Reviewed: 10 years ago

Review summary

This past weekend, we had a very bad awful experience on MSC Divini. The ship decor, pools and entertainment was outstanding! Then there was the food and food service. OMG, on the 1st night, we noticed our dining room waiter was stealing food from our leftover dinner plates right in the middle of the dining room! :( On our last night, we received food poisoning when eating at their specialty steakhouse. Ugh...in general, most of the crew was nasty people and the food, well it was not very edible. The whole experience was horrifying to say the least! No more MSC cruising for me, family, or friends! Too bad since my girlfriend and I were looking to book a Greece cruise with them later this fall.

Ship experiences

Food and Dining

1 out of 5

Awful. Didn't matter where you ate. The steakhouse cost approximately 35 per person extra and we ate in plastic clear chairs and a plastic table. The view outside the window was a life boat...really? Shame on the ship's design crew.

Onboard Activities

3 out of 5

Didn't use much...not enough time.

Entertainment

5 out of 5

Excellent!

Service and Staff

1 out of 5

Rude staff all a round. When walking no greetings and had to get out of their way? Really who is paying for this cruise experience. There was many of the pool staff just staring out the windows and not cleaning the tables. i

Ship Quality

5 out of 5

Ship itself was clean and beautiful.

Cabin / Stateroom

5 out of 5

Cabin steward was great!

Ship tip

Don't go... Look at other options!

Thumbs up

Ports of call

Miami, Florida

3 out of 5

Dirty parking lot...a lot of construction going on.

Thumbs Up 0

Nassau, Bahamas

1 out of 5

desperately in need of repair

Thumbs Up 0

1 Comment

MSCCruisesUSA 10 years ago

Thanks for taking the time to write and for share your candid comments. At MSC Cruises, we always hope to exceed your expectations and it appears that we did not accomplish that goal. If you'd like to share more feedback about your experience, please feel free to email our Customer Service Department at customer-srvc@msccruisesusa.com with more details.

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