Ship and Shows are great, but the service is poor

MSC Divina Cruise Review to Caribbean - Southern

Experience: 2-3 cruises
Reviews: 3
Helpful Votes: 17

Overall Rating:

2 out of 5
Sail Date: December 21, 2013
Ship: MSC Divina
Cabin Type: Balcony
Traveled As: Family (young children)
Reviewed: 4 years ago

The ship is new and the shows in theatre are great. But the service is poor. The dinner time takes 1 hours 40 mins to 2 hours per day. You have to wait for a long time for the dishes to come. It was hard for me because I picked the 2nd seat to start at 8:30 PM. Every night when we came back to cabin, it was already around 10:15 to 10:30 PM. Sometimes we just skipped the dissert.


The activities on the ship are very limited. You don't have too much fun there, except the swimming pool and sun tanning. The daily list showed the ping-pong tournament at 10 AM for one day in sport arena at 16th floor. But when I came there, nobody was there.


The selection of foods are limited compared to other cruise liners. But compared to lack of activities, it was not that much worse than Carnival and Royal Carribeans. 


Food and Dining

1 out of 5
the service time on dinner is too long.

Onboard Activities

1 out of 5


3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
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