Not what I expected

Monarch of the Seas Cruise Review to Caribbean - Bahamas

Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2 out of 5
Sail Date: October 01, 2012
Ship: Monarch of the Seas
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 5 years ago

We are experienced cruisers and are customed to exceptional service and food. The food was less than acceptable and the service was poor. We are used to smiling faces and quick and friendly service instead we received frowns and we felt we were putting the staff out. Not good. To top it all off, you closed the Windjammer (main buffet area) for lunch and during lunchtime proceeded with continous hammering to take old tiles off. Really!!! I do not call that R&R, that's what we came here for.

Food and Dining

1 out of 5
Poor\, poor\, poor.


3 out of 5

Service and Staff

1 out of 5
Going above and beyond - are you kidding me?

Ship Quality

1 out of 5
There are no sparkles on this ship!

Cabin / Stateroom

1 out of 5
We asked for a little side table for my wife's medication by the bedside. We were quickly told - \"Oh we don't have anything like that\". Not\, let me see what I can do. It is time to refurbish this ship or retire it\, which I heard is the plan. It shows.

Pros: The Halloween Party

Cons: Food

Recommends Monarch of the Seas? No.

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