Monarch of the Seas Cruise Review to Caribbean - Bahamas
Sail Date: March 05, 2012
Ship: Monarch of the Seas
Cabin Type: Inside
Traveled As: Couple
Reviewed: 6 years ago
Very disappointed with cancellation of CocoCay destination. I understand RC cannot control the weather, but I would like the option to go to another location if this one isn't available. Also, come up with more activities on board if we're to be stuck at sea. Very dull.
What is the point of filling out a special diet form if the staff isn't accommodating to specific needs? Very unprepared and initially unhelpful. Need better communication between staff and chefs.
Flowers were ordered to be delivered to the room and never showed up until complaining. Wrong flowers sent. Another bouquet of wrong flowers sent and was charged to the account when payment was paid prior to embarking.
Also messed up our dolphin excursion. The Blue Lagoon company said never booked our time slot and therefore we were abandoned on Paradise Island for two hours until the next boat came along.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: Dolphin Excursion
Cons: days at sea