Some Good, Some Bad

Monarch of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Verified Review
3 Night Bahamas Holiday (Port Canaveral Roundtrip)
Sail Date: December 23, 2011
Cabin Type: Inside
Traveled As: Family (older children)
Reviewed: 5 years ago
Most of the staff were wonderful (mainly the entertainment personnel), but when you needed an answer from guest relations desk, they were rude and treated us like we were interupting their time or that our questions were not worthy of their time.

Food and Dining

5 out of 5
Food was wonderful as was the staff in the formal dining room. The buffet however was understaffed and quality and selection of the food was very poor.

Entertainment

3 out of 5

Children's Programs

1 out of 5
my teenaged daughter was not happy about the teen program. She went to the teen lounge on the first night but came back in minutes stating that the "staff were scary" and involved with each other only.

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
although the rooms were kept really clean by the housekeeping staff, the amenities were poor. I requested a safe in my room (as it did not come with one) but never received it.

Pros: Formal Dining - Food was wonderful as was the dining staff

Cons: The rudeness of the personnel at the customer service desk, the rudeness of the photogaphers during formal night

Recommends Monarch of the Seas? No.

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