Not a good cruise

Monarch of the Seas Cruise Review to Caribbean - Eastern


Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2.0 out of 5
Verified Review
4 Night Bahamas (Port Canaveral Roundtrip)
Sail Date: December 05, 2011
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 5 years ago
The food in the main dining room was good I only ate dinner there. The food at the buffet was cold at all meals; I mentioned this to a few managers but nothing changed. The staff did not acknowledge guests as they walked by, very few said hello, good morning or just hi. They male staff made comments and eyed female passengers, some of the casino dealers werent professional at all. And most of all they nickled and dimed you to death for any extra's like Ice cream, Coffee and Items on the main dining menu

Food and Dining

1 out of 5
the food was cold and not a lot of choices, lots of cheap grub, pastas, casseroles made from left overs

Entertainment

3 out of 5
the shows were good

Service and Staff

1 out of 5
not friendly, not good customer service, did not acknowledge customers and made comments about women

Ship Quality

3 out of 5
the overall condition of the ship wasn't clean

Cabin / Stateroom

3 out of 5
older ship small rooms, but housekeeping staff was very good

Pros: Shows

Cons: Food, Service, Staff

Recommends Monarch of the Seas? No.

Was this review helpful? 3

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