Sad to see the Cruise Line go down hill

Monarch of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Deck Hand
Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Verified Review
3 Night Bahamas (Port Canaveral Roundtrip)
Sail Date: August 05, 2011
Cabin Type: Oceanview
Traveled As: Family (older children)
Reviewed: 5 years ago
A poorly run ship and staff. The trip had all shore excursions cancelled and the staff could have cared less. The dining room staff served wrong dishes and cold food. We were squeezed into a corner where you couldn't stand up from the table without turning the chair sideways. Had to "grab" a wine steward. Poolside bar was slow and indifferent. Kids program left children unattended. Teens roamed all night long. Coupons were not honored. Shows were ok at best. Understaffed at front desk. You just had the feeling no one cared about your wants or needs. I did have a wonderful spa treatment, I should have stayed in there the whole trip.

Food and Dining

1 out of 5

Entertainment

1 out of 5
Pool band had people leaving the deck.

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
3 out of 5
We loved Atlantis but it can be very expensive but we felt worth it. You may want to call in advance for reservations rather than going on a tour from the ship.
Don't Miss: All water activities were cancelled

Pros: the stateroom was spacious and clean

Cons: attitude of staff from the top down

Recommends Monarch of the Seas? No.

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