One Bad Egg Ruined the Entire Experience

Monarch of the Seas Cruise Review to Caribbean - Bahamas

Experience: 1 cruise (first)
Reviews: 0
Helpful Votes: 0

Overall Rating:

2 out of 5
Verified Review
Monarch of the Seas
3 Night Bahamas (Port Canaveral Roundtrip)
Sail Date: July 22, 2011
Ship: Monarch of the Seas
Cabin Type: Oceanview
Traveled As: Family (young children)
Reviewed: 6 years ago
I was initially prepared to rate this cruise as average or slightly better. The port of call was nice and even the private island was more than I expected. I was very upset by the fact that my room attendant repeatedly made references to tips during the trip, which I felt was very out of place. I was most surprised when on the last night I received a knock on my cabin door where the attendant actually proceeded to tell me that staff does not get salaries and their wages are based on tips. I was so set back by the fact that the cruise was not over and I was already being addressed about tips that I had to actually call guest services and have the situation addressed. Coming from a person that always tips and have tipped 20-30% to servers for years, even before it has almost become customary, I was not only embarrassed but it is also ruined my trip. If this is the type of service that Royal Caribbean offers, I assure you I will be taking my business elsewhere next trip.

Food and Dining

3 out of 5


3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
3 out of 5

Don't Miss: Snorkeling
3 out of 5

Don't Miss: Atlantis Hotel, Straw Market

Pros: Cleanliness of Ship

Cons: Staff more concerned with tips than service

Recommends Monarch of the Seas? No.

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