My wife and I have cruised over 20 times, on ships large and small. Firstly, boarding. There were no stewards to show your to your cabin. The cabin we were in was small, about 130-sq.-feet. The cabin steward didn't seem too happy at his job and needed constant reminders to fill ice buckets and perform the usual chores that make passengers feel welcome. (Change slimy soaps, replace damp towels, etc.) You must throw used towels on the floor to get them changed. Public areas of the ship were not properly maintained, dull brightwork, dirty glass and mirrors, passengers dishes and glassware not promptly removed. The Windward Buffet food was acceptable, but the "one plate for all" was terrible. Bread, salad, entree, veggies, all in one dish, and to top it all off, ladies are expected to carry their own trays. RCI seems to ignore that these are cruise passengers, not hotel guests. RCI might consider putting some of their profits back into service, rather than buying up other lines. In summation, RCI may be great for some vacationers, but people who have experienced "real" cruising require something more, something available on lines like HAL or Celebrity, at reasonable prices for a quality experience.
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