Good and Bad

Monarch of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Deck Hand
Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Sail Date: September 01, 2009
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 7 years ago
The ship is OLD. It is pretty well maintained but it is missing many things that we take for granted on the newer ships. No safes was a big issue for security.

Food and Dining

5 out of 5
One of the best food experiences.

Entertainment

5 out of 5
Very good

Service and Staff

3 out of 5
It is only this low because of the Customer Relations staff. Number one, learn to speak English. Number Two, rudeness and stupidity do not equal customer service. Our stateroom attendant saved the situation after Guest Relations on the ship and on the phone could not accomodate. Thanks Keith.

Ship Quality

5 out of 5
Ship was clean.

Cabin / Stateroom

3 out of 5
The room was normal size for an OLD ship. Old, tiny TV was comical. No Safe, and no ability to handle medical needs.

Pros: The entertainment and private Island were great.

Cons: Customer Relations staff should all be fired.

Recommends Monarch of the Seas? No.

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