Poor quality and poor service

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 14

Review summary

Fron the onset, this cruise left a lot to be desired. Took way too long to board the ship, our luggage never made it to our stateroom until late in the evening. Even though no smoking was allowed in the staterooms, our neighbors smoked on their balcony frequently, which caused the smoke to drift into our room. Was unable to enjoy the balcony because of the smoking neighbors and noise. The service staff was less than attentitive, on the last day was told the ship was being sent to China after our cruise and many of the staff was having their contracts voided, which caused a lack of morale and attention. The food in the buffet left a lot to be desired, along with being served on plastic plates and plastic glasses. At the pool I had to go look for a waiter, there seemed to be only one working and he was not thrilled about serving anyone. The waiter complained about his contract being cancelled the entire time he was serving us.

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Other reviews of this sailing