Mariner of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

2-3 cruises


Helpful Votes

2 out of 5

Poor quality and poor service

Sail Date: March 03, 2013

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Balcony

Fron the onset, this cruise left a lot to be desired. Took way too long to board the ship, our luggage never made it to our stateroom until late in the evening. Even though no smoking was allowed in the staterooms, our neighbors smoked on their balcony frequently, which caused the smoke to drift into our room. Was unable to enjoy the balcony because of the smoking neighbors and noise. The service staff was less than attentitive, on the last day was told the ship was being sent to China after our cruise and many of the staff was having their contracts voided, which caused a lack of morale and attention. The food in the buffet left a lot to be desired, along with being served on plastic plates and plastic glasses. At the pool I had to go look for a waiter, there seemed to be only one working and he was not thrilled about serving anyone. The waiter complained about his contract being cancelled the entire time he was serving us.
Ship Quality
Food and Dining
Buffet left a lot to be desired, served on plastic plates and glasses.
Cabin / Stateroom
Service and Staff
Onboard Activities
Destinations and Excursions


Would not cruise on this ship or with this cruise line again.

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