Mariner of the Seas Cruise Review to Caribbean - Western

Contributor Level: Deck Hand

Experience
4-6 cruises

Review
1

Helpful Votes
2

2 out of 5

Disappointing Cruise

Sail Date: March 01, 2012

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Inside

HUNDREDS of people's room cards would not unlock the doors. Stood in line for 45 minutes. Guest Relations handled it poorly. We were tired after the boarding process and this could have been averted by taking our keys, letting us sit down and bring the keys to us as they were remade. Maybe a free drink or at least a glass of water.

Pros: Food and staff were very courteous

Cons: Restrooms smelled like a sewer

Recommends Mariner of the Seas? No.

Cabin / Stateroom
Very clean, but our toilet had a foul odor.
Ship Quality
Ship shows sign of age - parts of deck 4 were closed due to painting. Public toilets smelled like a sewer, smoking smells exist beyond smoking areas (filters dirty?), sauna/steam room was closed for repairs one day.
Food and Dining
Food was excellent. Most complained coffee was bitter.
Service and Staff
Great waiter and maid service was excellent.
Entertainment
Very good shows.


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