Disappointing Cruise

Mariner of the Seas Cruise Review to Caribbean - Western
Experience: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2 out of 5
Mariner of the Seas

Sail Date: March 01, 2012

Ship: Mariner of the Seas

Cabin Type: Inside

Traveled As: Couple

Reviewed: 6 years ago

Review Summary

HUNDREDS of people's room cards would not unlock the doors. Stood in line for 45 minutes. Guest Relations handled it poorly. We were tired after the boarding process and this could have been averted by taking our keys, letting us sit down and bring the keys to us as they were remade. Maybe a free drink or at least a glass of water.

Ship Experiences

Food and Dining

5 out of 5
Food was excellent. Most complained coffee was bitter.

Entertainment

5 out of 5
Very good shows.

Service and Staff

5 out of 5
Great waiter and maid service was excellent.

Ship Quality

1 out of 5
Ship shows sign of age - parts of deck 4 were closed due to painting. Public toilets smelled like a sewer, smoking smells exist beyond smoking areas (filters dirty?), sauna/steam room was closed for repairs one day.

Cabin / Stateroom

1 out of 5
Very clean, but our toilet had a foul odor.

Pros: Food and staff were very courteous

Cons: Restrooms smelled like a sewer

Recommends Mariner of the Seas? No.

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