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amazing amazon by AZduo

Sail date: / Traveled as: Couple
Ship: Marina / Destination: South America

Marina is showing its age and is not a 5 star ship anymore!

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A truly great cruise line by vonharrison

Sail date: / Traveled as: Couple
Ship: Marina / Destination: South America

We love Oceania , it is our favorite cruise line for the type of cruises we want to be on. The ships are a good size for us, and there are few young children. The clientele is older, which sometimes results in a pace slower than we like, but overall people are polite and don’t drink too much or cause other problems. The few and staff are simply the best, and the experience is well worth the money. The specialty restaurants are wonderful and the food is very high quality all over the ship. The excursions are increasingly more expensive than they should be, and the WI-FI is really frustrating. The WI-FI is their weakest point; it is available to one person per cabin at a time, but the worst thing is that it is so difficult to get on, stay on, and log off, so the other person can get on. I also wish they had an onboard app to be able to communicate with family an friends. Laundry facilities are available and free. Our butler service and our concierge was fantastic. Valuable discounts for booking future cruises are available if you book onboard, and the staff in the Ambassador Club is great. The food is great and cleanliness is top notch.

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Amazon by Wjs33330

Sail date: / Traveled as: Couple
Ship: Marina / Destination: South America

We enjoyed the Amazon cruise and the little towns. But we liked the warm weather best

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Fantastic cruise through the Panama Canal by elenaprior

Sail date: / Traveled as: Couple
Ship: Marina / Destination: South America

Our first cruise with Oceania. Exceptional food. We loved that so much was included - specialty dining (which was like eating in 5-star restaurants) didn't cost extra, bottled water was handed out at every port, espresso drinks and pastries were always available, laundry was included (and if you wanted to do it yourself, it was free). The hands-on cooking classes were fantastic. The lectures were interesting. Afternoon tea with a string quartet was a nice touch. They were serious about keeping us healthy with hand washing and plastic wrap around buffets. We went to ports where norovirus is endemic and to their great credit, no one got sick. Great service, and always with a smile.

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3.9

Great by Bahy

Sail date: / Traveled as: Singles/Friends
Ship: Marina / Destination: South America

Need more sea days instead of those ugly ports , we just ratter stay in ship another sea day

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Is a little bit off in terms of food quality and service compared to sister ship Riveria by kjul2000

Sail date: / Traveled as: Large Group
Ship: Marina / Destination: South America

Service in the buffet needs improvement compared to Riveria.

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4.3

It was fabulous!! by bahie

Sail date: / Traveled as: Couple
Ship: Marina / Destination: South America

We enjoyed very much this cruise. Río de Janeiro, Punta del Este, Montevideo and Buenos Aires are exceptional. The rest of the islands are NOT worth seeing. we could have stayed in the ship because it was wonderful.

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Wonderful Cruise by bjdaniell

Sail date: / Traveled as: Couple
Ship: Marina / Destination: Europe - Mediterranean

This cruise was a delightful quick escape for us! A 7 day cruise gave us the opportunity to revisit some of our favorite sites without returning home exhausted. Oceania is a wonderful cruise experience.

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4.7

Wonderful Cruise by jvanben

Sail date: / Traveled as: Couple
Ship: Marina / Destination: Europe - Mediterranean

We also enjoyed the "day at sea" which came in the middle of the voyage. Allowed us to leasurely enjoy the ship. By the way, we were only on the ship for the 1st 7 days. We got off in Rome. Did not know there was also a 14-day cruise.

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Trip of a lifetime by cdriscoll

Sail date: / Traveled as: Singles/Friends
Ship: Marina / Destination: Europe - Mediterranean

Love Oceania. Have two more cruises booked. Each cruise confirms our love at first cruise with Oceania.

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4.7

The enjoyable Marina by kenlynn

Sail date: / Traveled as: Couple
Ship: Marina

We loved the food and service and the Mediterranean itinerary. The only negative was the internet connections. You were routinely thrown off and we couldn’t even load our small local newspaper. Even getting our email was an arduous process.

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4.3

Trip of a lifetime! by joannmondrus

Sail date: / Traveled as: Large Group
Ship: Marina / Destination: Europe - Mediterranean

This was a trip of a life time! Oceania chose the best itinerary (although planning during Jewish holidays was probably not the best timing) to see the best of Italy, Greece, Israel, and Cyprus. Cruising on Oceania is a dream. The food is the best you can find on a ship, the comforts are of high standards, as is the service. The only thing I would improve is the scheduling of the flights. They should have arrived a little earlier to we didn't have to stress getting to the ship, as the port is over an hour away. Other than that...thank you Oceania. It was a dream come true!

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Family cruise by vschulz6

Sail date: / Traveled as: Family (young children)
Ship: Marina / Destination: Europe - Western Mediterranean

I wish the disembark ion was not changed from Barcelona to Monte Carlo.

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3.2

Oceania has gone downhill in customer experience. Marina management is horrible! by jborges1965

Sail date: / Traveled as: Couple
Ship: Marina / Destination: Europe - Western Mediterranean

Oceania has gone downhill in customer experience. Marina management is horrible! We had been on the sister ship Riviera a few years back and the service and attention to detail were excellent, because of that experience we decided to book on the sister ship Marina. Riviera's experience made us want to come back, however, the Marina experience was horrendous and will make us choose other higher-end cruise lines as opposed to returning to Oceania. First, we opted for a Penthouse with butler service. Per Oceania, this included helping with unpacking and packing, laundry services, in-room dining and other amenities. There is no way they could even deliver on the unpacking promise as our butler didn't even introduce himself to us. We finally met our Butler on the second evening when we tried to contact him to get some glasses for wine. (on the Riviera the staff made an effort to introduce themselves to us, not the other way around) After several attempts, he finally responded and came and introduced himself, and let us know that he had many cabins to take care of and one guest suite that had paid "a lot of money" and was being very demanding and taking up all his time. I told him we wouldn't be using any of the butler services but only had one request, that he makes sure that two fresh wine glasses and two fresh champaign flutes be placed in our room every day (that was our only request!). He left and brought some in... we never saw him or fresh glasses per our request again, until the last night when he came in to ask about our experience and asking for a good survey. Are you kidding me? I asked. I soon realized this wasn't an isolated incident, rather than helping guests most staff just sat around chit-chatting with each other while guest needs went ignored. This ship can't have that many bad employees, this ship has bad management that doesn't pay attention! Management too just stands around chit-chatting while guests have open conversations around them about the horrible service, I witnessed several of these occasions and not once did management engage with these clients. You have to find people if you want any service (with exception of Grand Dining and Toscana). As for using a Som... good luck number one, they are not knowledgeable and number two they will pour your first glass and good luck in finding them after that. Everyone has some bad employees, but this isn't about bad employees this is about bad management that sees guests having bad experiences and instead of engaging and correcting the issue they turn their heads and ignore the issues. It's as if the guests are coming into their home and interrupting their fun. Rivieria service made me come back, Marina service lost me forever!

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Family Celebration Cruise by AppleCruise12

Sail date: / Traveled as: Family (young children)
Ship: Marina / Destination: Europe - Western Mediterranean

Overall the cruise was enjoyable. It was stressful for our sister who had 2 small children with her. It would be nice if there were some accommodation for children on these cruises.

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4.6

Wonderful cruise by RobRoyShip

Sail date: / Traveled as: Couple
Ship: Marina

We really enjoyed this itinerary. So many places we had never visited before. Amsterdam, Bordeaux, Bilbao and Oporto were highlights.

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4.8

Wonderful Baltic Cruise by Dalerschmid

Sail date: / Traveled as: Singles/Friends
Ship: Marina / Destination: Europe - Northern Europe

We love Oceania Cruise Lines because they are beautifully decorated, clean, & offer many food choices including heart healthy, vegetarian, & plant based sugar free desserts, which are great for people who are diabetic & /or have heart disease.

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My Dream Scandinavian Cruise by Dic

Sail date: / Traveled as: Large Group
Ship: Marina / Destination: Europe - Northern Europe

Overall, this was an excellent cruise. I will definitely consider Oceania again for our future travel if we find the itinerary we are looking for.

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4.7

23 Days in Baltic and Norway by jlhalldc

Sail date: / Traveled as: Couple
Ship: Marina

Wonderful itinerary and the longest we’d ever taken. First half was the Baltic — wonderful, medieval ports full of historic charm. Second half was beautiful, bucolic and filled with awe inspiring nature. Marina is a beautiful, well maintained ship with a spectacular staff. Loved having four additional restaurants included in price. But we’re not sure Oceania has “the finest cuisine at sea” or worth the premium Oceania charges. One can get a suite on other cruise lines with added amenities for the same price.

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Enjoyable Baltic Cruise by djfenter

Sail date: / Traveled as: Couple
Ship: Marina / Destination: Europe - Northern Europe

Overall the cruise was a good experience. The excursions were generally quite good and the ship's crew/ staff were very good. However, there was a major problem on this cruise. The WiFi and Internet service provided onboard was terrible. I spent most days onboard working with the computer service staff trying to get WiFi service and Internet access. I often went 3-5 days without any Internet access at all. This was the worst WiFi and Internet service we have ever experienced on any ocean or river cruise. Near the end of the cruise, an IT specialist came on board in Helsinki to repair some of the satellite and WiFi hardware. This helped a bit but the service was still not very good. The IT staff said that Marina was going into dry dock for service that would include improving the WiFi and Internet service. This is urgently needed.

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