Beautiful ship with ok food

Mardi Gras Cruise Review

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 58

Overall rating:

4.1 out of 5
Mardi Gras

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: September 18, 2021

Ship: Mardi Gras

Cabin type: Oceanview

Cabin number: 4355

Traveled as: Family (older children)

Reviewed: 2 months ago

Review summary

This cruise was packed!!!! Especially the casinos. I can’t imagine when it’s running at full capacity. Had to stay extra vigilant with our safety protocols. When we were on the Magic it was a ghost town. Had a great time didn’t even get a chance to see the rollercoaster on deck 18. We probably won’t book again unless we get an incredible deal or they lower the capacity. Have to give them time to get the kinks worked out. They need to master the art of serving well seasoned food and delivering that food hot to the table. This was the cruise director last cruise and they didn’t announce who was taking his place. He did a pretty good job.

Embarkation

3 out of 5
Escalator was broken and had to walk up the ramp in the hot Florida heat! Very crowded inside and it took about 20 mins to get to documents check stations. Once pass this we went straight to the ship. If using a passport they will pull that picture and use it for identification purposes on the ship.

Ship experiences

Food and Dining

2 out of 5
All but two of the specialty restaurants are free, I believe if you pick anytime dining. For the most part the almost every meal we had was served lukewarm and had to wait a long time get it. I know it’s a work in progress but they are going to need to master serving food while it’s pippin hot!

Palm Restaurant

4 out of 5

Ate here on seaday brunches due to most places ending breakfast at 10:30am. That’s about the time we woke up. Love those round hash browns!!!

Lido Marketplace

2 out of 5

What does it take to get a hot plate of food around here??? How is food sitting under heated lights and a hot plate be ice cold when you sit down?? The food quality has gone down since the cruise lock down! I saw a lot of plates full of uneaten food on the tables in the marketplace! It was neat to see the self serving soda machines. I believe for non drank plans it’s only 21 cents an once.

Street Eats

4 out of 5

Really interesting food offerings, of the couple of times we went only one dish was ok!

Pizzeria del Capitano

4 out of 5

Pizza was great except long lines on some nights!

Piazza Piani

5 out of 5

Excellent come here for hot delicious food!!

Guy's Pig & Anchor Smokehouse / Brewhouse

1 out of 5

Guys pig & anchor food- this stuff was awful!! My ribs were over cooked looked like they had been sitting awhile!! The smoked cheddar sausage had a strange taste to it, unsure if I should eat it? The sliced brisket was good just a little cold. The coleslaw was awful never had warm coleslaw!! The Mac and cheese was decent, the greens beans were great and the French fries were cold and salty. The pulled pork was good and so were the baked beans. The chicken was alright, it must have not been too good my daughter played with it. This is my second time eating at pig & anchor and it will be my last. I would have been extremely upset and demand a refund if we have to pay.

Guy's Burger Joint

4 out of 5

Burgers was better than on the Carnival Magic and I believe the fries are different.

Fahrenheit 555 Steakhouse

4 out of 5

Steakhouse never disappoints but couldn’t give it 5-stars due to my wife steak being extremely dry with not enough seasoning. I have heard complain like this in a long time. My daughter and I steaks were perfectly cooked and seasoned.

Cucina del Capitano

4 out of 5

Service was kinda slow, had 3 different servers check on us. It wasn't until the last one that things started to happen. She brought us some bread and 3 1.5 liters bottles of water. Not sure if it because we're gold members? And we haven't received are free waters yet. She did ask if was our first time here? Not sure about the waters but hey it saved us a trip for going to a bar and asking for them. Without feeling obligated to tip. A very long wait for Lukewarm food!! I believe there is not enough staff for the amount of people on the ship. The chicken Parmesan and braised short ribs both with noodles carbonara were delicious!! I don’t fault the staff they were constantly checking on us.

Chibang!

2 out of 5

First off let me say our serving staff was great! It’s just that some of the food is awful and cold! Order Pescado Frito, queso fundido ,Kung Pao Chicken and beef and broccoli. Skip everything else!!! We ate here on the first night, I didn’t know this was the precursor for awful food to come. It takes forever for your food to come and it’s lukewarm when it arrives and cold after 5 mins.

Bonsai Teppanyaki

5 out of 5

Had a wonderful time and the food was great. Really like how the chefs performed at the same time, feeding off each other. Our chef crack some truly funny jokes.

Big Chicken by Shaq

5 out of 5

Never had a disappointing meal!! Food was always hot and delicious.

Entertainment

4 out of 5
Love the main event stage were you play bingo, deal or no deal and see others performances. 3 levels high. Jackpot Jake is one of the best bingo host I seen on a ship!! I see cruise director in his future. The garage band I believe that’s their name was excellent. Cover everything from soul to country!! Karaoke was also awesome we had some serious singers on this cruise and one guy who brought down the house performing as Prince. He had crew members coming out and peaking around the corner to see who was on stage!

Mardi Gras Theater

5 out of 5

Very nice place the seats are a little tight if your fluffy or big boned. Watched Family Feud and the magic show in here and it was a great experience. The musical were ok it looks like they pulled performers from other ships and threw them together. Now go sing and dance, they were 100 times better than the Magic performers!!

Service and Staff

5 out of 5
I believe there was not enough crew for the amount of people on the ship. They did their best but you literally had to hunt down a waiter in the casino to get your drinks.

Ship Quality

5 out of 5
The ship is huge and it takes a couple of days to get your bearings. But if your one to get lost in a parking lot you may need a guide at all times!!! I wish the app had a live gps tracker so if you looking for the Palm restaurant it would show you the fastest way to get there.

Cabin / Stateroom

4 out of 5
My 6A ocean view cabin was very nice, it had lots of space and places to put my belongings. The bathroom was small and the space between the toilet and the door and the sink is castropobia close!! When the door is shut it feels like I’m in a coffin. For the big dudes out there it’s going to be a tight fit. The shower water pressure is ridiculous it’s like a small trickle on max pressure. It took forever to get all the soap off me!!! The bed was uncomfortable for me, after about 3 nights of tossing and turning I switched to flip over bed under the sofa. That mattress was a little bit softer and I was final able to get a good night sleep. Also you can’t hear any announcements from cruise director from the hallway speaker but you can clearly hear a couple having a good time next door! Have fun explaining those noises to the kiddos

Ship tip

One dings means down and two dings mean up when waiting for an elevator. People will jump ahead of you and close the door right in your face. Arrived at least 30 minutes early for bingo and deal or no deal if you want a great seat. While waiting you can go to the cafe on deck 6 and gets yourself some free food. You don’t have to go all the way to the lido deck.

Ports of call

Cozumel, Mexico

5 out of 5
Waited until the last minute and Mr Sanchos was fulled for the day. We picked a snorkel beach and lunch excursion through carnival for a little less that what Mr Sanchos would have cost. When they say the beach is rocky the beach is ROCKY!!! We had a great time the lunch was ok and the drinks were flowing.

Mahogany Bay, Roatan, Bay Islands, Honduras

4 out of 5
First time at port so we booked an chocolate making excursion that would take us through the city and interact with local cultures. We had a great time our driver and guides at the botanical gardens were excellent. We made chocolate buy hands and an excellent lunch. The chocolate wasn’t might cup of tea but it gave me a greater appreciation of how chocolate is made.

Costa Maya (Mahahual), Mexico

5 out of 5
Didn’t book an excursion, we sleep in and got lunch on the ship. Seems like everyone was coming back as we were going to. Stop by the free pool, signs say if you buy food and drink. We just picked our lounge chair and umbrella then got in the pool. No one accosted us during our time there. We spent about 3hrs in the port and brought some souvenirs and headed back to the ship. The ship experienced some type of technical issues and we stayed at the port for awhile.

Port Canaveral, Florida

4 out of 5
I was expecting something spectacular of the new cruise terminal. It was just ok

Disembarkation

4 out of 5
Took out time had to see customs agent due to my daughter having a birth certificate for identification. Passport user don’t have to.
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