Majesty of the Seas Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

7+ cruises


Helpful Votes

1 out of 5

Hurricane detour.. poor port choices and poor customer service

Sail Date: October 03, 2016

Reviewed: 8 months ago

Traveled As: Couple

Room Type: Suite

I'm very disappointed with how Royal Caribbean handled the guest  on the cruise ship. I understand there was a hurricane, hurricane Matthew and they needed to make adjustments for our safety however two other cruise ships (Disney aND Carnival,  same length of trip) left the same port as us on the same day and they got to go to other more comparable Port s destinations we find out later from the captain that he just likes Key West but we really could have gone to Cozumel Mexico,  we could have gone to cococay the first day but instead we went to Freeport very choppy Waters and then we went to Key West, ( Key West is beautiful but over 45% of the ship lives in Florida we could have drove there seems like they should have considered that)  that was short and we were out to sea for two days. They offered no concessions for The Detour no rebooking offet, no credit, nothing to benefit us. 

Cabin / Stateroom
Great location. Great view. Nicole Williams best attendant. Little noisy being under Windjammer buffet. But not a big issue
Embarkation and Disembarkation
Sad to say the staff was very antsy and so were the gift as a matter of fact there was some very near close fights and arguments and almost a small little Riot broke out during the disembarkment it was pretty sad Royal Caribbean had a hard time organizing all of us getting off of the ship
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


It's a small older ship. Keep in mind there's only the 1 pool, well two small ones on same deck, very crowded. Not relaxing. Good food service tho.

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