Majesty of the Seas Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

1 cruise (first)


Helpful Votes

1 out of 5

Horrible Vacation! Horrible Ship! Horrible Cruise line!

Sail Date: April 01, 2016

Reviewed: 1 year ago

Traveled As: Family (young children)

Room Type: Oceanview

My name is Agneka Chandler, I recently sailed on the Majesty of  the Seas
on April 1st 2016 through April 4th 2016. The ship was dated, I have
pictures attached to this email and the food was not good at all. My
daughter and I ate pizza and sandwiches for 3 days. We were originally
schedule to sell at the end of March on the Empress of the Seas to Key West
and Grand Cayman, but due to the cancellation of our original booking 11
days before sailing we had no choice but to sail on the Majesty going to
Coco Cay and the Bahamas because this was the only ship that wood work with
my daughter's spring break schedule. I was and am very disappointed because
this was my first cruise and my daughter's first cruise. Coco Cay is a far
far cry of the expectations we hadfor Key West, and the Bahamas were
horrible! We planned our trip to Key West and Grand Cayman in January and
February along with the Shore Excursions, there was nothing comparable on
Coco Cay and the Bahamas. Since  the Empress was dry docked, I have been
lied to repeatedly from Royal Caribbean about what you will do for me, from
reps claiming to be supervisors as well as supervisors. In addition to
including these pictures from the actual selling I will also include all of
the phone conversation I have had with Royal Caribbean where I have been
lied to. Empty promises, false hopes, and failed expectations is my
impression of Royal Caribbean. I have another trip booked with Royal
Caribbean sailing August 8th 2016 to Coco Cay and the Bahamas. After this
horrible experience I think it would be better for my family and I to go
with a different cruise line because Royal Caribbean has not shown me or my
family anything but a horrible experience and a even worse vacation.

I am beyond disappointed in the level of concern that Royal Caribbean has
for their guests in addition to being angry and frustrated with the
horrible vacation I recently returned from on April 4, 2016.

I am looking for another cruise line for my family in August 2016 and will
cancel my trip with Royal Caribbean and I am also looking for a cruise for
October 2016 for my wedding anniversary.

Best Regards,

Agneka Chandler

Cruise Photos

Cabin / Stateroom
Very Dated! Mold was in the bathroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Food and Dining



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