Destinations were great, but ship's crew was a disappointment.

Majesty of the Seas Cruise Review to Caribbean - Bahamas


Experience: 2-3 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3.0 out of 5
Verified Review
4 Night Bahamas (Miami Roundtrip)
Sail Date: December 07, 2015
Ship: Majesty of the Seas
Cabin Type: Suite
Cabin Number: 1536
Traveled As: Couple
Reviewed: 2 years ago

We took this cruise as a belated honeymoon, and while the accommodations were nice and the destinations were perfect, on multiple occasions, the ship's crew appeared uninformed with communication among the crew non-existent. When issues arose, we often had to seeking out multiple crew members until we found one who had the correct information, and management seemed incapable of doing anymore than apologizing for lapses in customer service. Also, our cabin was right below the restaurants, and we experienced a great deal of cart and dish racket throughout the night.  We have shared the details of our challenges with Royal Caribbean in the hope that they will take this to heart, as such an established cruise line should have well established training and communications procedures in place in order to ensure the safety and enjoyment of its passengers.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Suite attendant was first rate and took care of our every need, but ship and cabin are showing their age.
5 out of 5
3 out of 5
Too much emphasis is placed on shopping opportunities by ship's crew. We didn't find the prices much better than we can obtain in the States, and we found our time was better spent partaking in local activities.
5 out of 5
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