Shocked and not pleased
Majesty of the Seas Cruise Review to Caribbean - Bahamas
Sail Date: May 01, 2015
Cabin Type: Inside
Cabin Number: 5071
Traveled As: Family (older children)
Reviewed: 2 years ago
I was quite shock at the customer service that I received on this ship. This was not my cruise with Royal Caribbean and I especially recommend this company to my family being that I had an awesome experience on the Oasis of the Seas. The crew members were rude and made it an non-pleasurable experience for my mom's 75th birthday. First one crew member yelled at my mom when she was attempting to retrieve a seat to listen to the emergency protocols. Then my bathroom overflowed and it took them 1.5 hours to make the repairs. Lastly the manager in the photo gallery department was extremely combative and condescending when we were disputing cost concerns about the photos we took. Overall the trip was a flop and I will never cruise on the Majesty of the Seas.