First Cruisers - Disappointed
Majesty of the Seas Cruise Review to Caribbean - Bahamas
Ship: Majesty of the Seas
Cabin Type: Oceanview
Traveled As: Family (older children)
Reviewed: 5 years ago
Review SummaryAs first time Cruisers we felt the staff generally were very attentive and helpful with the exception of the held bag which we finally had to find ourselves and found after 10PM the first night! The bottle of wine confisicated was not returned as promised by Sunday night! Each room\, I was told by RC office can bring on two bottles of wine but staff did not seem to know of this policy!!!! Why were we not contacted with procedure to follow to get our bag with a note in our room\, a call by phone to the room\, our stateroom attendant notified to put message in our room????????
Food and Dining
Juggler/comedian was good\, staff performance was excellent but that was it! Expected much better entertainment so very disappointing. Bingo had to pay for so did not participate\, dancing lessons not at convenient times\, the excursion purchased thru Delta for Nassau was very good as learned their history and saw areas that would not normally see. Attended Mass in Nassau at 8:30 A.M. and it was probably the highlight of our Cruise. St. Francis Xavier Cathedral was beautiful\, choir was outstanding and we were WELCOMED with a big hug at the door. The Pastor gave the most beautiful sermon and thanked visitors for coming. Thank you members of St. Francis for your warmth and kindness. We invited another couple to join us for Mass and they too felt this was a highlight of the trip.
Service and Staff
Cabin / Stateroom
to all areas.
Pros: How clean everything was
Cons: Poorest Customer Service getting bag/tagged by customs/no procedure to notify guest of problem\, sent to find bag ourselves\, sent to 1st floor\, back to 4th floor\, looked in three areas before found!!! No real reason given for tag/suggested it was curling iron or wine which they kept!!!!