Majesty of the Seas Cruise Review to Caribbean - Eastern

Contributor Level: Deck Hand

7+ cruises


Helpful Votes

3 out of 5

A little lower than meeting expectations

Sail Date: May 11, 2012

Reviewed: 5 years ago

Traveled As: Couple

Room Type: Oceanview

older ship, well maintained and excellent crew and Captain. Captain excelled in comments at greeting (length and content) and good sense of humor.

Pros: Island visit

Cons: not my age or interest group-fellow cruisers

Recommends Majesty of the Seas? Yes!

Food and Dining
too consistent, lacked variety in casual dining and poor quality on at least one night in formal dining. However, service was excellent in both casual and formal dining.
Cabin / Stateroom
A misunderstanding was triggered by not stocking the convenience bar in the state room at the beginning of the cruise, which went undetected by us and then stocked on the last day of the cruise resulting in a bogus $59.00 charge that was ultimately dismissed.
Not enough ball room dancing options, for my age group and demographic, short cruises out of Miami probably not a good option.
Service and Staff
Excellent except for the handling of the convenience bar charges upon disembarking, the staff at customer service and the next two levels of management handled the resolution awkardly and in an inefficient manner. I was confronted by management and suffered an hour delay as a result of the ship staff error, with no apology and no ownership by management of the problem. I am rating the rest of the staff excellent with the exception of those mentioned in these comments.

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