A waste of money
Majesty of the Seas Cruise Review to Caribbean - Bahamas
Sail Date: January 13, 2012
Cabin Type: Suite
Traveled As: Couple
Reviewed: 5 years ago
Review SummaryIt was just a weekend getaway so our expectations weren't that high to begin with. Most things were just ok and nothing really stood out. But there were enough annoying little things that I would not recommend this cruise ship. Examples....there were no balcony rooms,only junior suites and since my wife is a smoker we had to spring for the suite which would have been categorized as a balcony room on other ships. The first night the sheets had a noticeable oder. Our steward changed the sheet after she argued that they were clean and had been changed that morning. Try a little fabreze! But the biggest complaint was that we made the mistake of buying a wine package before we left. After getting on board and going for lunch we tried to get a bottle of our already purchased wine and were told, sorry, you will get it with dinner!
Dinner happened to be 8 hours away! After an hour of talking with various people in various jobs and various seniority they found a bottle just as the buffet was closing.
So got to drink the wine with something they passed off as hotdogs by the pool. You can't eat so you might as well drink. Got a second bottle from the only person who knew what to do, the assistant in the buffet! So now at dinner they are thoroughly confused. What package did you have? How many bottles in the package? How many have you signed for? Why sell advanced packages if you can't get the wine and the people on board don't have a clue as the paperwork hasn't been processed yet? After relating all this to guest services, we were offered a bottle of complimentary wine.
On the last day, we go to guest relations to get a copy of our bill. Of course there is another charge for an additional wine package! Oh yes, I see where you paid in advance , so sorry , we well fix it right now. As it turned out it took 2 hours and another bottle of complimentary wine. Now today their charges were posted to my credit card. It was in the same amount as a wine package! The next task is to try and get this fixed. So all and all, we should have stayed home to relax,
Food and Dining
Service and Staff
Cabin / Stateroom