Perhaps it is because we did a 4 night cruise instead of a 7 night cruise or maybe RC has just lost it's touch, but this trip was a big disappointment. We honeymooned on this ship in 1993 (7 nights) and had an incredible experience but it is not the same caliber ship or crew as it was. We are 32 years old and not stuffy or especially finicky people but we do appreciate excellent customer service. We expected the high level of service we received from RC in 1993 and it didn't happen. The food was just OK, not excellent. Very little in the way of seafood choices. No lobster tail, not even once. On our last trip they made a point of telling everyone at the table that they could order multiple lobster tails if they choose. You would think cruise=ocean=seafood dining. It's not true on this ship. There were lots of hamburgers on buffets and as menu items. No fountain soda pop for free at the meals as it used to be, just tea and tap water. You have to pay 2.95 for each can of coke. The late night buffets were much less extravagant. Even the grand buffet was filled with strange appetizers (many people ended the line with a still empty plate) and things like small peel-and-eat shrimp instead of large, peeled, jumbo shrimp cascading down a mountain of 3-tiered crystal, as we remembered and have on video tape. Several first time cruisers (and those who had only cruised Carnival in the past) that we spoke with thought the ship was wonderful. They didn't know any better and how it used to be. The staff messed up acknowledging our anniversary. Our date was brought to their attention the night before when they asked if there was a special occassion for the cruise. They ended up bringing out a cake out for another couple at our table instead, and it wasn't their day! The little details were missing. The ship smelled sour when we first boarded. There seemed to be a lot of teenagers on this trip. I must say, our cabin steward was excellent.
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