Guest Services and Explorations! on Majesty of the Seas

3.2
(5 Reviews)

The place to go for general ship information, to report lost or damaged goods, and to exchange money or traveler''s checks. Shore excursions can also be booked at the Explorations! Desk.

5 Guest Services and Explorations! Reviews

5.0

by tinaandmichelle

They were there helping us when we panicked because of the hurricane and couldn’t have been any better ❤️

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1.0

by Hockeyplayer28

Explorations personnel were rude. Especially a girl named Andrea, poor customer skills and just not a happy person at all. Should be fired.

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4.0

by OpusTGreat

Cristobal in guest services was very helpful when we had a problem with an excursion, and after we had been essentially blown off by the ShoreEx desk. Between his efforts, and the efforts of Pablo in ShoreEx, we were refunded 40% of our excursion cost due to the extreme inconvenience we faced

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2 Comments
4.0

by southw2

helpful but needed more staff

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2.0

by Ulow

Three issues and they were not helpful in resolving either of the three. They were polite

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1 - 5 of 5 Reviews

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