Majestic Princess Cruise Reviews - Reviews

The schedule itinerary of the cruise resulted in five sea days. A better routing could have eliminated 1-2 of them. Princess needs to audit the excursions they are offering and make sure the product description on their website is accurate and complete.

We loved the cruise, the formal dining room food and staff and our amazing room steward, Michael deserves a raise! He was outstanding!

The cruise gives you a great overview of New Zealand, but my husband and I should have done a land tour to give us more time to see New Zealand. So much more to see, but you are limited on time when you are cruising. Also, do NOT book your tours directly with Princess. They overcharge for their tours. We purchased out tours with and wth Viator. Note: Make sure your allow time to get back to the ship in time.

i do not believe Princess had adequately catered for 3500 Australian passengers. Specific beers, wines were frequently unavailable and inadequate seating in the Crown Grill bar. Frustratingly, one of the four elevators forward was out of action for the whole 22 day voyage, citing unable to get parts, despite stopping at sophisticated cities such as Shanghai, Hong Kong and Singapore. Numerous times elevators would bypass our deck, particularly when the Princess Theatre was being used.

A very interesting combination of ports. We had never been to 5 of them. A great preview for another trip. Ship was extremely smooth sailing. We had high winds one night and barely felt a twitch.

OVerall good experience. The most negative was the public restroom situations with clogged public ladies toilets all the time. I have also witnessed the custom of spitting asian passenger on the carpet. Praise for the ship physician whom I had to visit, unfortunately.

We loved this new ship and is design. The ports of call were great and the tour guides were knowledgeable. Our main dining room and waiters were the best of our previous 13 cruises.

Our only problem was that our United cruise agent was provided false information by Princess cruises sales and we then ended up with a 293 person lifeboat with a two foot tower for the crew driver to see out of directly in front of our balcony door. This was a total shock and totally unacceptable. Majestic Princess guest services didn't seem to care as it was a princess cruises sales problem. No alternative room became available during this 28 day cruise even thou many individuals got off at the different port visited and Princess cruises did not even have the courtesy to advise us that they were sorry that nothing became available. Although this cruise now gives us Platinum states I am not sure we can feel comfortable using Princess again.

Overall I'd say we were disappointed with this experience 

I don't know if it was because we had high expectations

for a new big ship the boat was new and big but most of the staff was unfriendly and rude some time! specially the guest service and the waitress in the breakfast restaurant and it will take very long to get your food, several time people just leave because they have excursion to go to.  We often felt like we were bothering them, I was expecting nice smily staff.

Except in the dinner our two waiters (Cristina felongco and Novak iric ) and ( Ronald Regondola) the Head Waiter was very nice they know what we want specially I do have savers allergy to sea food they did work with me to make me happy they smile and laugh very pleasure people.

About the activity and entertainment i the ship very poor.

The room was clean and stateroom (Robert Espiritu) was nice 

I went last year in a Norwegian cruise I was very happy may be when u compare u get disappointed 

Most favorite part of this cruise was visiting several Greek Islands.

It was a brand new ship.  Beautiful & Impressive. Clean & Bright.

Crew on this ship were not as well trained as other Princess Ships.

Almost Princess every ship I have sailed in the past had regular

Enrichment Lectures onboard, on varied subjects. This ship had None.

The Captain's daily announcements were very clear & informative.

Very long queues for everything. No enough assistance was available

in the Computer room. Every other Princess I have been on had many Desk Top terminals. This ship had only 2. Last day's production Show - Excellent.

This ship is brand new and we thought that there may be a few glitches they were working out. On the contrary it was all perfect. Great mix of very attentive crew from different Princess ships so lots of interesting stories, nationalities and perspectives. Loved the outdoor movie theater. After dinner settle on a deck chair with a blanket provide and watch the latest movies. The last night they previewed a new show in the theater which was beyond spectacular. Food was outstanding no matter where you ate. Only complaint was the tendering process, they need to find a more equitable process. Those who had booked a tour through the cruise line had preference and the rest of the passengers (about 1,500 of us) had to wait for well over an hour, sometimes two, in the dining room for a tender. There were a lot of complaints so I am sure they are working on it.

My favorite stops: Kotor, the cruise out was spectacular and the city itself very unusual and interesting. Mykonos, was the all out favorite stop. Take taxi to one of the beaches for $15 and spend the day on a lounger, right on the beach as long as you buy something to eat or drink it is free. Food and drinks are very reasonable so it is a good deal.  Could have done with more beach locations and less historic towns and ruins. Most of the islands have a beach option, take that if archaeology is not your main interest.    

No matter what small hassles there may have been they pail into insignificance given the overall experience, it still get 5 stars for me.

Favorite part of the cruise was being on a traveling hotel room. The convenience of waking up at different destinations was awesome. The ship was very nice and impressive, being on the newest ship in the world was pretty cool. The destinations were amazing and we had a great time while spending time in port. But overall I'd say we were disappointed with our experience. I don't know if it was because we had high expectations and it was our first cruise, but customer service was definitely lacking. We heard over and over that Princess was there "for your every need" , "staff available at anytime", and "we treat you like royalty". We did not find that.  Since it was our first cruise,we were expecting to be greeted by staff upon boarding to be explained how everything worked;food/drink options, timing,lay of ship, overall advice and recommendations.We never were. Also we were never given an option of where and what day or time our free specialty dining could be reserved, it was made for us the day we embarked. We also were suppose to have a special anniversary dinner on our Day at sea that our travel agent booked for us, and they had no record of it and staff were not helpful in figuring it out- a simple "you do not have a specialty dinner available" was the answer.  When we approached the front desk with questions and concerns, we did not find them to be "meeting our every need", they actually weren't very helpful or upbeat, and we never got a clear answer. We often felt like we were bothering staff with our lack of cruise experience. The times we did witness staff being overly friendly and talkative, it was them saying "open your wallets", " spend that money" , "youre on vacation" . Every day we heard staff on a microphone telling us to spend more money on the ship....and we probably would have if customer service was more helpful and attentive that it was our first cruise. Dining was also confusing for us because we were never explained our personal options. Again, this was our first cruise ever so we didn't know. Two different staff told us we could call ahead for a reservation -"even request a table by the window" since we were Anytime Dining. "Just call the dining line,you can even ask what the menu is for the next day".  Well we called and inquired about a reservation twice and were told we weren't allowed. And when we called asking about the menu, they did not know. Dinners in the dining rooms were very lengthy. We were given a buzzer upon entry, waited at least 10 minutes for a table, 45 minutes at the most. Then the time between courses was very drawn out,averaging 20 minutes between. Once we waited 40 minutes for our entree plates to be cleared and to be given the dessert menu. Excursions: we were advised to book as many excursions through Princess as possible since they were so "amazing".We booked 3 and were happy with 2. The Mykonos beach excursion was very disappointing and we're unsure what we paid for... which seemed to be an $80, 5 minute bus ride to an expensive beach where we were required to buy a $20 drink to use a sunbed and servers were rude. The excursion seemed to explain we were going to 2 famous beaches, with reserved sunbeds, and a guided tour and setup.Our guide never even "guided" us on the bus or provided information on the island.  Though he was kind and helpful before the excursion ended when I asked if there was another beach my husband and I could find. Little did we know we could have walked to many comparable beaches, for free, and experience more beautiful scenery and attractions along the way. We regretted not doing Mykonos on our own.  

Overall we expected better. We would plan to cruise again with our family for the convenience of traveling to multiple destinations, but not with Princess. 

The boat is sparkling new, but so is the staff. We spent a portion of every single cruise day at the guest services desk ironing out problems with billing and service issues.

Pretty good overall. I think 2 week trips might be my limit ( although I’m booked for a month long one 🤷‍♀️). Plus. Prefer not too many days at sea in a row.

Thoroughly enjoyable cruise, if not the fully refined trip we have experienced before with Princess.

I feel for a Christmas and New Year cruise with our family as we have done others at the same time with our family we would have expected the same standard we had previously before Covid this was the first cruise since then as we had this booked over 2 years ago.

Our cruise visited Numea New Caledonia, Mystery Island Vanuatu, Lautoka, Suva & Dravuni Island Fiji. We enjoyed getting to experience diverse cultures, breathtaking scenery & pristine Sth Pacific islands. Memories that we'll hold dear well into our future. I highly recommend this cruise as a "taster" of the Sth Pacific. We'll definitely be booking this cruise again!

Still prefer a promenade deck rather than a circular atrium. Not a huge amount for kids. Hollywood pool should have remained ADULTS ONLY.

We loved this cruise, the ship is lovely, the crew amazing, the food was great (MDR, market place and crown grill). We enjoyed formal night and loved that most people got involved in in. On the whole, people did the right thing wearing masks but you get the occasional ones who didn’t. One thing I did notice were a lot of rude people, lots of people talking to the crew very rudely, people pushing and shoving in halls ways and in queues. Just be ready for it and done let it spoil your trip.

Nice cruise but with covid always hanging over your head made it a bit difficult. Have done Tasmania 3 times and can’t get enough of it, such a beautiful place and many things to do.

don't have them pick you up at airport--they don't. We paid 105.00 for a taxi with this doozy. 2. Engine failure on majestic common 3. boarding 3 1/2 hours!! 4.Short changed us on koala sanctuary which was the reason we did this cruise. 5. french restaurant is a health hazard--and zero ambience ---it was a open bar area converted to be a french restaurant with ZERO walls or french feel. Majestic prinesss is a big mistake