Magellan Reviews

3.7 out of 5

21 reviews

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3 out of 5

disappointing by Cruiser97773679

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

I would not reccomend this particular cruise. As my accomodation was not what was ordered or promised by Cruise119. I had booked for a window cabin and     was allocated a cabiin with porthole and persudo window ledge. I am 6ft tall and I could not see outside the porthole, also I was heard the anchor  downed and raised, causing noise every time we berthered at port, as the cabin was very close to the equipment being used. BOW END of ship.

I found the vessel very confusing to find the different rooms, due to the layout of the ship.

Never enough seating when all passengers were on board, and a deck chair mentality with the seating.

Staff very helpful. Itinerary good and excursions efficient. The voyage was  lucky to see the Northern Lights.

The disembarkcation was very drawn out, and delayed.

 

 I expected better for a single paying double occupancy.

Miss C Campbell

 

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1 Comment
5 out of 5

Spectacular Display by Cruiser86912635

Verified Review
/ Sail Date: / Traveled As: Couple

Seeing the Northern Lights, we were exstremely lucky to see this display

 

some people on our cruise this was their first views after their 3rd and 4th cruise.

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1 out of 5

A dire experience never to be repeated. by Cruiser55751905

Verified Review
/ Sail Date: / Traveled As: Couple

My elderly mother and myself would certainly not recommend this cruise to anyone else. As this cruise was on my mother's bucket list, we are exceptionally disappointed. The best part of the cruise was leaving Tilbury dock on our return. The list of required improvements is indeed a long one but I will endeavour to outline them, as they will be outlined in our official complaint. Having endured a 6 hour delay, the embarkation was a complete shambles. My mother, who has issues with standing for long periods, was made to stand for 2 hours due to the vast number of people needing to be processed at the same time. The cabin was a double, not a twin as ordered. The food was plentiful, if bland. The majority of the staff were foreign with limited English language knowledge which made communication difficult, indeed impossible at times. The open decks were inaccessible at times due to no grit or sand being available-on a trip to see the Northern Lights, really??? Most passengers, including ourselves, came down with chest infections, flu etc. which signifies that something in the air conditioning was faulty. The seating areas (limited as they were, with noisy arcade machines next to them) often smelled of urine. So it goes on.............

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Was this review helpful? 14
2 Comments
4 out of 5

Lovely cruise by FofoMassa

Sail Date: / Traveled As: Couple

Very clean and lovely staff. We would definitely cruise with them again!

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5 out of 5

Brilliant doing it again next year. by magella

Sail Date: / Traveled As: Couple

Just brilliant and meet many good friends. Crew and staff are friendly ,ship is always clean and tidy, food is lush and keeps coming.

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4.7 out of 5

Med visit by dodge424

Sail Date: / Traveled As: Couple

Thoroughly enjoyed the cruise but felt the time spent at sea was a tad long. Some of the shore visits could have been longer.

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5 out of 5

Bank Holiday Weekend in Dublin by JacquiPrice7

Sail Date: / Traveled As: Singles/Friends

A very pleasant and different way to spend the weekend.

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2 Comments
1 out of 5

This is the worst ... by lizallison

Sail Date: /

This is the worst ship I have every been on . The staff were rude especially the reception staff the food was ok the organisation was awful the room was not ready at 10 pm the port of call cut short .

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3 Comments
5 out of 5

I have sailed on this... by JacquiPrice7

Sail Date: /

I have sailed on this ship 3 times already and would recommend it to anyone. I am going back on her next July and very much looking forward to it. The cabins are always kept clean and comfortable. The ship is constantly being kept spotlessly clean. I have heard some people complain about toilets being shut while being cleaned but there's plenty of other toilets. The staff are friendly, helpful and professional and are always smiling. The food is delicious and there was plenty of it and a great variety. There are lots of games and activities laid in but it is all very relaxed and friendly with nothing pushed on you. You can take part in as much or as little as you like.

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3 Comments
4.9 out of 5

Beautiful cruise in the Norwegian Fjords by JacquiPrice7

Sail Date: / Traveled As: Singles/Friends

I have had the most fantastic time, seen beautiful places, made new friends, had some very relaxing days where I could do what I wanted, saw some Dolphins, gannets and puffins. It has been brilliant, I wished I could've stayed on longer. I would recommend it to anyone.

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1 Comment
4.4 out of 5

First cruise icland by spider27

Sail Date: / Traveled As: Couple

It was our first cruise. Enjoyed it met some lovely people but don't know if we would do another

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1 Comment
4 out of 5

Cabin 4032 12/5 to 19/5 Have... by Emmgee1959

Sail Date: /

Cabin 4032 12/5 to 19/5 Have just returned from the Norwegian Fjords cruise. What a great experience the Magellan is an older ship that could do with a bit of TLC. That said the crew and facilities were first class. The fine dining in both the Waldorf and Kensington restaurants was first class. The buffet was always more than adequate with a lovely pizza and pasta bar. Breakfast in the morning was always busy in the buffet. I would recommend that you go to one of the two aforementioned restaurants for breakfast. Drinks package is also highly recommend as we had more than our share of premium alcoholic,soft and coffee beverages. Overall a great trip and the scenery in Norway was breathtaking.

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2 Comments
4.6 out of 5

Majestic Magellan to Majestic Fjordland by Bestref

Sail Date: / Traveled As: Singles/Friends

Super cruise from a lovely cruise line full of hard working staff. Lovely excursions and a wide variety of things to do. Food excellent.

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1 Comment
5 out of 5

Das Schiff: Die Magellan hat... by Postbote007

Sail Date: /

Das Schiff: Die Magellan hat uns sehr gut gefallen, vor allem die vielen Außendecks. Man kann viel draußen rumlaufen, findet auch mal eine kleine ruhige Ecke, um die Aussicht zu genießen. Man kann noch über der Brücke nach vorne gehen und hat hinten noch schöne Terrassen. Die Restaurants waren auf einem Deck und nicht all zu groß, dadurch war es nicht all zu laut und man konnte sich gut unterhalten. Die meisten Bars waren auf Deck 9 was wir als angenehm empfanden und so schnell mal die Bar wechseln konnte, wenn man andere Musik wollte. In allen Bars ausser dem Pub wurde Live Musik gespielt, von Band über Piano bis Klassik. Das Einzige was uns fehlte, war ein Innenpool oder wenigstens Whirlpool. Diese waren alle draußen, aber auf unserer Fahrt war es zu kalt und windig um sie zu benutzen. Sauna und Dampfbad im Spa war kostenlos, haben wir aber nicht genutzt. Das Schiff war sauber und es wurde immer instand gehalten. Klar, es war mal der ein oder andere Fleck auf dem Teppich oder Polster, aber das bleibt ja nicht aus, wird ja immer mal was verschüttet oder gekleckert. Wurde aber immer sofort gereinigt so gut es halt geht. Wir fanden, das Schiff sah für sein Alter richtig toll aus. Essen und Getränke: Wir haben Morgens, Mittags und Abends immer im Bedienrestaurant gegessen, war eine angenehme Atmosphäre und das Essen war immer lecker und abwechslungsreich. Nach dem Essen gab es immer noch Kaffee oder Tee an den Tisch. Morgens hatte man die Möglichkeit am normalen Buffet, in einem der zwei Restaurants an einem kleineren Buffet oder in dem anderen Restaurant sich komplett bedienen zu lassen. Es gab eine kleine Karte mit Gerichten und es ging immer jemand mit Brötchen, Toast, Teilchen, Kaffee und Saft rund. Mittags gab es täglich a la Card oder Buffet genau wie Abends. Und die frische Pizza gab es immer von 11.00 bis 17.00 Uhr. Buffet haben wir nicht genutzt (ausser Pizza) sah aber immer gut aus. Die Getränke waren alle lecker, Softdrinks gab es noch in Dosen und alles was man an Markengetränken so kennt. Wir hatten das VIP Getränkepaket, was sich für uns auch mehr als lohnte (man bekommt für jedes Getränk einen Bon und ich habe zuhause mal alles zusammen gerechnet). Genaue Infos zu den Paketen sind auf der Internetseite von CMV, dort ist auch eine Barkarte mit Preisen. Personal: Der Service war einfach superfreundlich, immer ein "Hallo" oder "Wie geht´s?", auch wenn man nur vorbei ging. Im Restaurant gab es noch zwei Kellner, Wein und Wasser war noch nicht leer, da wurde schon nachgefüllt. Auch die Zeit zwischen den Gängen war angenehm. Aber auch das restliche Personal hatte immer ein freundliches Hallo für uns. Unsere Kabinenfee war einfach toll. Das Führungspersonal war sehr präsent und fragte immer, ob alles ok ist und es uns gefällt oder war einfach mal für ein Schwätzchen da. Wir hatten ein paar schöne Gespräche mit unserem deutschen Staffkapitän und dem deutsch/italienischen Hoteldirektor. Auch die deutsche Reiseleitung (Spanierin) hat sich immer um uns gekümmert und war besorgt ob alles Ok ist und wir zufrieden sind (waren nur 6 Deutsche an Bord). Ich muss sagen, es fühlte sich alles irgendwie familiär an. Wir fühlten uns wirklich willkommen und als Gast. So, ich denke das wars. Wir werden jedenfalls in den nächsten Jahren nochmal mit CMV/Transocean fahren, haben noch ein paar sehr Interessante Schiffe und Routen.

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3.8 out of 5

Fijord cruise by JackieHilton

Sail Date: / Traveled As: Couple

Not quite as good as P&O but miles better than MSC Musica Drinks package is excellent, this was superb value and includes most things

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2 Comments
3 out of 5

Day 4 of cruise. Friendly... by Welshjohn

Sail Date: /

Day 4 of cruise. Friendly and helpful staff. Good food in main dining rooms but bistro is not such a pleasant experience,- not enough seats and the atmosphere of a work*s canteen, Only one 24 hour coffee station but cruise information stated there were several.. Entertainment staff very enthusiastic and keen to involve guests without being too pushy, various degrees of talent evident in the nightly shows. Cabin spacious but air con a bit hit and miss. Overall enjoyable and I hope the next few days continue to be so.

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1 out of 5

This was my 15th cruise,... by garyboldy1

Sail Date: /

This was my 15th cruise, and I can honestly say its been the only one where I was glad to get of the ship! Very poor facilities, abysmal service, very very poor entertainment and absolutely shocking food! If this was your first cruise please don't let this put you off doing another. I'm only giving it one star because it won't let me click next without it.

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12 Comments
3 out of 5

Four of us sailed from... by campbellcolin9

Sail Date: /

Four of us sailed from Newcastle to Norway 9th sept 17. First the positive , I booked a twin cabin. It was a double bed , within an hour we were moved to deck 7 from deck 4, Food was fantastic , ship was clean , staff were keen and happy at their work . The ports visited were typical Norway and as expected , tours great Negative , The medical facility has been hived off to a private company from Eastern Europe Not EU, so when my sister in law tripped at the lifeboat drill. Scuffed her knees , and was taken to the medical centre, her final bill had £72 added for her treatment , which was a plaster and an external inspection of her knees . On complaint she was told to claim off her insurance , we gathered negligence evidence , presented it to the customer service manager , same answer , it's coming off credit card . We had one more try where I explained on Stella's behalf that a no win no fee lawyer would be instructed snd CMV may end up paying 1000s, I asked him to sign off his decision so there was a paper trail, he declined , but at 5pm the day before disembarkation the bill was scrapped . Now the very worst complaint . Emergency drill Out of 1200 passengers I estimated 500 were either mobility impaired, clinically obese or over 80 years old , Yet the cruise company expected all of the passengers to leave wherever they were when the emergency siren sounded snd walk down many flights of stairs, go to their cabins, recover lifejackets and return up to 6 deck levels by way of the stairs to attend their emergency muster station , The service facilities are deck 8,9and 10. During any training drill or the real thing people will die or be seriously injured just recovering their lifejackets , it's legal SOLAS. Regulations say it's ok? But cruise ships have superseded these outdated regulations. Some cruise ship carry 4000 passengers. , having these mostly elderly people moving around without use of lifts is just not practical CMV is not the only company. Thomson cruises have the same set up. Lifejackets are in cabins, only a few are kept at lifeboat stations , The solution is really easy Move lifejackets to lifeboats and instruct passengers to go direct to lister station from wherever they are when emergency siren sounds

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10 Comments
3.4 out of 5

Dated ship. Irritating charges. Safety a joke by campbellcolin9

Sail Date: / Traveled As: Large Group

Dated ship. Enthusiastic crew. , packages designed to maximise income. Ryanair style , out of 7 days. In Norway destinations Tuesday Wednesday Thursday. Rest at sea or not nice Dundee

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3.3 out of 5

Disappointing by lindagx

Sail Date: / Traveled As: Singles/Friends

We were very disappointed and felt the entertainment was factored to an age range and not to the young at heart Never again will I go with CMV cruises

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