Magellan

Seeing the Northern Lights, we were exstremely lucky to see this display

some people on our cruise this was their first views after their 3rd and 4th cruise.

I would not reccomend this particular cruise. As my accomodation was not what was ordered or promised by Cruise119. I had booked for a window cabin and     was allocated a cabiin with porthole and persudo window ledge. I am 6ft tall and I could not see outside the porthole, also I was heard the anchor  downed and raised, causing noise every time we berthered at port, as the cabin was very close to the equipment being used. BOW END of ship.

I found the vessel very confusing to find the different rooms, due to the layout of the ship.

Never enough seating when all passengers were on board, and a deck chair mentality with the seating.

Staff very helpful. Itinerary good and excursions efficient. The voyage was  lucky to see the Northern Lights.

The disembarkcation was very drawn out, and delayed.

 I expected better for a single paying double occupancy.

Miss C Campbell

My elderly mother and myself would certainly not recommend this cruise to anyone else. As this cruise was on my mother's bucket list, we are exceptionally disappointed. The best part of the cruise was leaving Tilbury dock on our return. The list of required improvements is indeed a long one but I will endeavour to outline them, as they will be outlined in our official complaint. Having endured a 6 hour delay, the embarkation was a complete shambles. My mother, who has issues with standing for long periods, was made to stand for 2 hours due to the vast number of people needing to be processed at the same time. The cabin was a double, not a twin as ordered. The food was plentiful, if bland. The majority of the staff were foreign with limited English language knowledge which made communication difficult, indeed impossible at times. The open decks were inaccessible at times due to no grit or sand being available-on a trip to see the Northern Lights, really??? Most passengers, including ourselves, came down with chest infections, flu etc. which signifies that something in the air conditioning was faulty. The seating areas (limited as they were, with noisy arcade machines next to them) often smelled of urine. So it goes on.............

I have sailed on this ship 3 times already and would recommend it to anyone. I am going back on her next July and very much looking forward to it. The cabins are always kept clean and comfortable. The ship is constantly being kept spotlessly clean. I have heard some people complain about toilets being shut while being cleaned but there's plenty of other toilets. The staff are friendly, helpful and professional and are always smiling. The food is delicious and there was plenty of it and a great variety. There are lots of games and activities laid in but it is all very relaxed and friendly with nothing pushed on you. You can take part in as much or as little as you like.

Cabin 4032 12/5 to 19/5 Have just returned from the Norwegian Fjords cruise. What a great experience the Magellan is an older ship that could do with a bit of TLC. That said the crew and facilities were first class. The fine dining in both the Waldorf and Kensington restaurants was first class. The buffet was always more than adequate with a lovely pizza and pasta bar. Breakfast in the morning was always busy in the buffet. I would recommend that you go to one of the two aforementioned restaurants for breakfast. Drinks package is also highly recommend as we had more than our share of premium alcoholic,soft and coffee beverages. Overall a great trip and the scenery in Norway was breathtaking.