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Sorted by
4.5 out of 5

A Trip of a Lifetime by hipple975

Verified Review
/ Sail Date: / Traveled As: Couple
We enjoyed the trip. The Maasdam is a lovely ship. The service and accommodations were wonderful. The food at the Rotterdam is phenomenal. My husband preferred eating at the Lido. I would recommend this ship and cruise to anyone.

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1 Comment
4.4 out of 5

Far Ranging South Pacific Cruise by faithds

Verified Review
/ Sail Date: / Traveled As: Singles/Friends
This was a long cruise for us (31days) but it covered the South Pacific really well. The staff of the Maasdam really made the trip for us.

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Was this review helpful? 3
5 out of 5

fabulous australia circumnavigation by wcward41

Verified Review
/ Sail Date: / Traveled As: Couple
we love HAL. have been on 15 + cruises -never a complaint. our only disappointment is rudeness of guests toward staff. that and stupidity of some people. example-- 1 of many--28 day islands and Amazon overheard a lady returning excursion tickets after she went on a tour in Manus to among other stops the "OPEN AIR MARKET" REPEAT "OPEN AIR MARKET" AND COMPLAINED BECAUSE IT WAS NOT "AIR CONDITIONED"-- to be fair men are equally stupid- overheard man on phone telling relatives back home- not to bother going to Amazon because "IT'S BORING"-

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Was this review helpful? 5
3.8 out of 5

Not enough shipboard activities by Tishypoo

Verified Review
/ Sail Date: / Traveled As: Couple
I like the size of the ship and that it was not very crowded. The recent Hurricane might have played a part in that. Too many sea days and not enough to do. The ship board activities did not very much from day to day.

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Was this review helpful? 4
3.7 out of 5

Canada Cruise by carolc926

Verified Review
/ Sail Date: / Traveled As: Singles/Friends
I travelled with a group of 14 friends. If I had been on my own, I think I would have had a hard time filling the days with activities. The food was good, and the crew was excellent. My main complaint concerned the condition of the ship - very worn.

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1 Comment
4.7 out of 5

Perplexed by stewill9

Verified Review
/ Sail Date: / Traveled As: Couple
I guess this is where I explain the title "PERPLEXED". I don't know whether or Holland America is to blame. But, why do you show a line titled "Cruise St Lawrence River" after Quebec City in the photo above? It looked like to me like we had the full day of cruising the St Lawrence, just like we had a full day of cruising the "Gulf of St Lawrence" 2 days earlier!!!!! SO, I thought we would arrive in Montreal on Sunday morning, not Saturday morning. It cost me over $500 for hotel (booked the last day of cruising at VERY high cost) plus extra charges to change our flight arrangements. You do list the numbers on the left of the photo above so that it says day 7 on both lines, but why do you have to have the second line 7 of "Gulf of St Lawrence" to confuse me???? NO REASON!!!! Or, you would have included a line for each of the other stops possible saying, "Cruise Coast of Nova Scotia!!!! It's an ERROR, for sure. Someone owes me compensation for $500, either or Holland America, whomever is responsible for this OBVIOUS error!! Or please explain to me how "Crystal Clear" this is. Again, WHY is that line even there??????

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Was this review helpful? 5
1 Comment
4.4 out of 5

Summer Cruise on the Maasdam by WCF

Verified Review
/ Sail Date: / Traveled As: Couple
All in all, one of the best ships, crew and overall experience I've had. A bit more TLC on the ship, and it would be perfect. I will sail Holland America again.

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Was this review helpful? 3
4.9 out of 5

Northeastern Cruise by dtrobert

Verified Review
/ Sail Date: / Traveled As: Family (older children)
All in all, it was a great cruise. Reasonably priced and a good value. We totally loved it. We especially enjoyed the excursions and the dinner service.

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4.4 out of 5

Wonderful Cruise by Cruiser44196468

Verified Review
/ Sail Date: / Traveled As: Singles/Friends
Great cruise destination. Cool temps and more kids because of summer and destination but a must see. The ship was great and as always HAL service is above and beyond

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Was this review helpful? 3
4.4 out of 5

Good Canada cruise by bhineman

Verified Review
/ Sail Date: / Traveled As: Couple
Good cruise, not sure i would do again though. We were really disappointed in the ship musicians overall. We are musicians so having to avoid bad performers i the bars was annoying.

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Was this review helpful? 4
2 Comments
4 out of 5

Canada New England Cruise by drumtra

Verified Review
/ Sail Date: / Traveled As: Couple

Favorite parts of the cruise - We thoroughly enjoyed the ports except for Sydney. The service on the ship was excellent. 

 

Only disappointment was was that the cruise was a little light on entertainment and things to do.

 

 

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Was this review helpful? 6
2 Comments
3 out of 5

Very good cruise, but for one major issue. by bcaruson

Verified Review
/ Sail Date: / Traveled As: Couple

The destinations were wonderful.  Quebec City felt like being in Europe.  PEI was beautiful as was going to Peggy's Cove in Halifax.  Bar Harbor is also pretty and interesting.  Sydney is not much of a destination, so take a tour that brings you out of town.

It would have been 4 stars but for an issue with a tour of Arcadia N.P., which was poorly handled by Shore Excursion Manager: Amy Hanson.

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Was this review helpful? 8
3 out of 5

Great Ports of Call, Ship - So So by mdandcrnevin

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Actually a 3 1/2. My favorite cities on the trip were Toronto and Quebec, which we saw by our Globus tour and then Quebec again, all of the Maritime Ports, and Bar Harbor on the Maasdam. All these towns had good restaurants, good pubs and many points of interest. The Canadians we met were all friendly and super helpful. The Maasdam is showing her age. There were repairs and maintenance going on underway that were likely due to her age. The immigration and then tendering in Bar Harbor was poorly organized and communicated. The food on board was good but not great. The service, especially for our cabin was excellent. The cabin was on the small side and dirty windows on the outside impaired our view. The ship does have self-serve laundry facilities, which is convenient considering we did a week's tour before the cruise.

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Was this review helpful? 8
1 Comment
4 out of 5

Holland America Not What it Once Was by snuson

Verified Review
/ Sail Date: / Traveled As: Couple

The cruise itinerary was good.   The service on board was good in comparison to other cruise lines but somewhat lacking for HAL.  The service people that were on board were great!  However, there seemed to be less of them.  There was no live music around the pool nor any type of pool side activities.  The format for the Plan of the Day has changed to the When and Where, which really didn't info us.  No drink of the day, no weather forecast for the port, no menu for the dinning room, etc.  disappointing 

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4 out of 5

Wonderful by dsara1204

Verified Review
/ Sail Date: / Traveled As: Family (older children)

The ports call were wonderful but I would check with Trippet visor for any tors in those areas for any activities to do in those areas it was much cheaper to do them not through the ship. Also if you're traveling with anyone 40 and under say anywhere between 17 and 40 have something to do because this particular seem to be geared towards the elderly.

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4 out of 5

Great weather and great cruise by leehanley

Verified Review
/ Sail Date: / Traveled As: Couple

This is a good cruise to take if you want a taste of the Quebec, and Nova Scotia area.  We chose the Ocean View Room, which was very comfortable.

 

The food was good, but if you are a foodie you may judge it as decent.

 

The crew was friendly and helpful.  The entertainment was okay, but they seem to have a lot of selling items such as Art Actions, etc. as entertainment.

 

If your looking for a laid back, relaxing cruise this is it.  Not a lot of frills, but nice people and beautiful sites to see if you take the shore tours.Happy

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Was this review helpful? 4
4 Comments
4 out of 5

Review of Panama Canal Cruise by keithswanedward

Verified Review
/ Sail Date: / Traveled As: Couple

We had such an amazing honeymoon on the MS Masdaam! Overall, the staff were so friendly and helpful. We loved going to the Crows Nest for trivia with Jess. Caesar and the other bartenders up there were always so nice and made great drinks. Dharen at the Mix and Poy, kitchen staff on Lido were also so sweet and attentive. They always remembered our names and orders and greeted us with smiles and enthusiasm everyday. 

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Was this review helpful? 5
4 out of 5

panama cruise by mkmor

Verified Review
/ Sail Date: / Traveled As: Couple

Snorkling and swimming with stingrays in Grand Truk was exciting. I also enjoyed the tour of the Coen horse ranch and their Medical facilities for their workers.

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Was this review helpful? 3
5 out of 5

Nearly perfect by xavier05

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Staff and food were incredible.  The singers and dancers were wonderful.  I do think that the daytime activities for days at sea were rather unappealing.  The cruise director was mediocre at best, not really connecting with the guests.  There were two noontime programs on the Lido deck by excellent Mexican folk dancers.  The cruise director did not introduce or welcome them - he wasn't even present. 

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5 out of 5

Wonderful Cruise!! by lawhitson13

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

The Maasdam singers and dancers made the cruise for me.  They were the best entertainers we've seen on any cruise we've been on.  The stewards, especially in the dining room, were excellent.  Almost all of the excursions were worthwhile and enjoyable.  The only one that was so-so was in Guatemala.  The only negative was the size of the locker room in the spa.  It was difficult to change with more than one other person in the room.  The thermal suite was smaller than on other HA ships, but was adequate for the number of passengers.  Overall, an enjoyable cruise!!

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Was this review helpful? 5