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4.4 out of 5

Summer Cruise on the Maasdam by WCF

Verified Review
/ Sail Date: / Traveled As: Couple

All in all, one of the best ships, crew and overall experience I've had. A bit more TLC on the ship, and it would be perfect. I will sail Holland America again.

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4.7 out of 5

Perplexed by stewill9

Verified Review
/ Sail Date: / Traveled As: Couple

I guess this is where I explain the title "PERPLEXED". I don't know whether or Holland America is to blame. But, why do you show a line titled "Cruise St Lawrence River" after Quebec City in the photo above? It looked like to me like we had the full day of cruising the St Lawrence, just like we had a full day of cruising the "Gulf of St Lawrence" 2 days earlier!!!!! SO, I thought we would arrive in Montreal on Sunday morning, not Saturday morning. It cost me over $500 for hotel (booked the last day of cruising at VERY high cost) plus extra charges to change our flight arrangements. You do list the numbers on the left of the photo above so that it says day 7 on both lines, but why do you have to have the second line 7 of "Gulf of St Lawrence" to confuse me???? NO REASON!!!! Or, you would have included a line for each of the other stops possible saying, "Cruise Coast of Nova Scotia!!!! It's an ERROR, for sure. Someone owes me compensation for $500, either or Holland America, whomever is responsible for this OBVIOUS error!! Or please explain to me how "Crystal Clear" this is. Again, WHY is that line even there??????

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2 Comments
3.8 out of 5

Not enough shipboard activities by Tishypoo

Verified Review
/ Sail Date: / Traveled As: Couple

I like the size of the ship and that it was not very crowded. The recent Hurricane might have played a part in that. Too many sea days and not enough to do. The ship board activities did not very much from day to day.

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3 out of 5

Great Ports of Call, Ship - So So by mdandcrnevin

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Actually a 3 1/2. My favorite cities on the trip were Toronto and Quebec, which we saw by our Globus tour and then Quebec again, all of the Maritime Ports, and Bar Harbor on the Maasdam. All these towns had good restaurants, good pubs and many points of interest. The Canadians we met were all friendly and super helpful. The Maasdam is showing her age. There were repairs and maintenance going on underway that were likely due to her age. The immigration and then tendering in Bar Harbor was poorly organized and communicated. The food on board was good but not great. The service, especially for our cabin was excellent. The cabin was on the small side and dirty windows on the outside impaired our view. The ship does have self-serve laundry facilities, which is convenient considering we did a week's tour before the cruise.

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1 Comment
5 out of 5

fabulous australia circumnavigation by wcward41

Verified Review
/ Sail Date: / Traveled As: Couple

we love HAL. have been on 15 + cruises -never a complaint. our only disappointment is rudeness of guests toward staff. that and stupidity of some people. example-- 1 of many--28 day islands and Amazon overheard a lady returning excursion tickets after she went on a tour in Manus to among other stops the "OPEN AIR MARKET" REPEAT "OPEN AIR MARKET" AND COMPLAINED BECAUSE IT WAS NOT "AIR CONDITIONED"-- to be fair men are equally stupid- overheard man on phone telling relatives back home- not to bother going to Amazon because "IT'S BORING"-

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4.5 out of 5

EXCELLENT CRUISE OF CANADA AND NEW ENGLAND by lewiscook

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/ Sail Date: / Traveled As: Couple

THE CRUISE OVERALL WAS EXCELLENT. SERVICE AND ENTERTAINMENT WAS GOOD. THE EXCURSIONS WAS WELL ORGANIZED AND HANDLED GREAT. IT WAS A WONDERFUL CRUISE AND WE ENJOYED VERY MUCH.

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1 Comment
3 out of 5

Very good cruise, but for one major issue. by bcaruson

Verified Review
/ Sail Date: / Traveled As: Couple

The destinations were wonderful.  Quebec City felt like being in Europe.  PEI was beautiful as was going to Peggy's Cove in Halifax.  Bar Harbor is also pretty and interesting.  Sydney is not much of a destination, so take a tour that brings you out of town.

It would have been 4 stars but for an issue with a tour of Arcadia N.P., which was poorly handled by Shore Excursion Manager: Amy Hanson.

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3.4 out of 5

Good and BAD points by rhmoen

Verified Review
/ Sail Date: / Traveled As: Couple

Very good itinerary. Lower staterooms needs to be brought up to date, for the $$ you spend for them. Better training for room stewards and wait staff and folks incharge of the muster stations.

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Was this review helpful? 9
2 Comments
4.8 out of 5

Excellent by kashti

Verified Review
/ Sail Date: / Traveled As: Couple

It was great , relaxing, seeing beautiful and untouchable cities and let me describe in one word, it was unpredictable.

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2 Comments
4.4 out of 5

Very enjoyable Historic Coasts cruise by brentlgoddard

Verified Review
/ Sail Date: / Traveled As: Couple

We have taken 10 cruises on 4 lines but this was our first Holland America experience. We felt that, overall, this cruise included the best food and entertainment of any we have taken. The food was delicious. We especially appreciated that the desserts were actually sweet. The quality, professionalism and skill of the entertainers was superior to that found on our other cruises. The ship offers fewer options for fun (such as rock-wall, golf, water features, etc.) and the program offers fewer entertainment options. But it we enjoyed being mellow.

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Was this review helpful? 9
2 Comments
3.7 out of 5

So.so by jwt

Verified Review
/ Sail Date: / Traveled As: Family (young children)

Not the best cruise. Bad tours, noises on boat. bad hide a bed

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4 Comments
4 out of 5

Canada New England Cruise by drumtra

Verified Review
/ Sail Date: / Traveled As: Couple

Favorite parts of the cruise - We thoroughly enjoyed the ports except for Sydney. The service on the ship was excellent. 

 

Only disappointment was was that the cruise was a little light on entertainment and things to do.

 

 

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Was this review helpful? 8
2 Comments
4.9 out of 5

Northeastern Cruise by dtrobert

Verified Review
/ Sail Date: / Traveled As: Family (older children)

All in all, it was a great cruise. Reasonably priced and a good value. We totally loved it. We especially enjoyed the excursions and the dinner service.

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3.7 out of 5

Canada Cruise by carolc926

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

I travelled with a group of 14 friends. If I had been on my own, I think I would have had a hard time filling the days with activities. The food was good, and the crew was excellent. My main complaint concerned the condition of the ship - very worn.

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1 Comment
4.5 out of 5

A Trip of a Lifetime by hipple975

Verified Review
/ Sail Date: / Traveled As: Couple

We enjoyed the trip. The Maasdam is a lovely ship. The service and accommodations were wonderful. The food at the Rotterdam is phenomenal. My husband preferred eating at the Lido. I would recommend this ship and cruise to anyone.

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4 out of 5

Holland America Not What it Once Was by snuson

Verified Review
/ Sail Date: / Traveled As: Couple

The cruise itinerary was good.   The service on board was good in comparison to other cruise lines but somewhat lacking for HAL.  The service people that were on board were great!  However, there seemed to be less of them.  There was no live music around the pool nor any type of pool side activities.  The format for the Plan of the Day has changed to the When and Where, which really didn't info us.  No drink of the day, no weather forecast for the port, no menu for the dinning room, etc.  disappointing 

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Was this review helpful? 5
4.4 out of 5

Good Canada cruise by bhineman

Verified Review
/ Sail Date: / Traveled As: Couple

Good cruise, not sure i would do again though. We were really disappointed in the ship musicians overall. We are musicians so having to avoid bad performers i the bars was annoying.

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Was this review helpful? 5
2 Comments
4.4 out of 5

Wonderful Cruise by Cruiser44196468

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Great cruise destination. Cool temps and more kids because of summer and destination but a must see. The ship was great and as always HAL service is above and beyond

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Was this review helpful? 5
4.7 out of 5

Won!!erful experience by donnaboling

Verified Review
/ Sail Date: / Traveled As: Couple

This is the first cruise we had taken in 15 years. Our experience with American Airlines and Holland America could not have been better regarding registration, documentation, etc. The staff was very friendly and efficient on board the ship. Canada is beautiful and weather was very pleasant. We actually registered for another cruise in 2019 because of our experience this time.

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3 Comments
5 out of 5

Very well done Hal. Although... by Rohnski

Sail Date: /

Very well done Hal. Although there were a few hiccups on the cruise due to weather issues, the crew handled it very well. It's a ship that's not to big, not to small and that makes it feel very homely. Entertainment was spectacular and so was the food. For the reasons above I'm giving it a 5/5.

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Was this review helpful? 5
1 Comment