Great destinations, but a very poor experience onboard the ship

Maasdam Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: April 19, 2016
Ship: Maasdam
Cabin Type: Oceanview
Cabin Number: 309
Traveled As: Couple
Reviewed: 1 year ago

This route is very beautiful and with a great crew, however the onboard experience do not achieve our expectation. The main dinner room (Rooterdam) is ok, with good food but the restaurant at Lido aren't 24h or even open until Midnight and have only few options of food and plates (always repeating).

 

Beyond that, the onboard entertainment was very poor, without even radio music and inloco shows (bands or singers) to bring more happiness in at least one of their two pools. The music only happened 2 days, with no more than 1 hour each day. Additional that, the ship have +20 years, so the technology and innovation isn't their biggest motivation comparing with others ships.  

 

Comparing with others cruises that We already did with Costa and Norwegian, Maasdam was the poorest experience cruising.

Food and Dining

1 out of 5
The main dinner room (Rooterdam) is ok, with good food but the restaurant at Lido aren't 24h or even open until Midnight and have only few options of food and plates.

Onboard Activities

1 out of 5

Entertainment

1 out of 5
the onboard entertainment was very poor, with radio music without bands or singers to bring more happiness in at least one of those pools. The music only happened 2 days, with no more than 1 hour each day

Children's Programs

1 out of 5
Even without a children, I didn't found a childcare for those traveling with children, as I do frequently.

Service and Staff

5 out of 5

Ship Quality

3 out of 5
always clean, but old ship with poor design and technology

Cabin / Stateroom

5 out of 5

Ship Tip

check your trip goal and make sure that the customer reviews are aligned with your goals, to do not be disappointed.

3 out of 5
very poor city with poor infrastructure. Get a shore excursion with Holland America. Do it by yourself could not show you all beatty of this place (happened with us)
5 out of 5
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