Maasdam Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Good all around cruise, but certainly could use some improvement.

Sail Date: December 28, 2015

Reviewed: 1 year ago

Traveled As: Large Group

Room Type: Oceanview

I expected a lot more from HAL.  I expected better service, I expected better food, I expected better shore excursions.  I didn't get any of that.  The food was okay...not great.  The service...okay...not great.  Lines? Everywhere. Everything had a line.  Wasn't the whole point of a smaller ship to have less lines?  The shore excursions...not even good.  My family took 3 different excursions in Jamaica...all of us were disappointed.  Things were a bit better in Cozumel, but this isn't a premium cruise line by any means.  Stick to RCCL...better all around.

Cabin / Stateroom
The cabin was nice, the lanai was a neat compromise, if a balcony isn't available. We found it very convenient.
Embarkation and Disembarkation
Embarkation took over 1.5 hours...The longest of my 32 cruises.
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Food and Dining

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