HAL NEEDS TO GET THEIR ACT TOGETHER

Maasdam Cruise Review to Canada, New England, New York


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

3.0 out of 5
Verified Review
7 Night Canada & New England Discovery (Montreal To Boston)
Sail Date: May 16, 2015
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 2 years ago

Angry CRUISE DEPARTURE WAS DELAYED FOR DECONTAMINATION PURPOSES. DELAYED BOARDING - CHAOS IN HANDLING PASSENGER. ROOMS NOT CLEANED THOROUGHLY ON A DAILY BASIS - FOOD WAS AVERAGE TO POOR.

CREW AND STAFF WERE COURTEOUS AND ATTEMPTED TO BE HELPFUL. THE ITINERARY HAD POTENTIAL FOR A VERY GOOD CRUISE. PROBABLY WILL  NOT CRUISE HOLLAND AGAIN - BEST CRUISE HAS BEEN WITH CELEBRITY.

 

Food and Dining

3 out of 5
STAFF GOOD - FOOD PREPARATION AVERAGE TO POOR

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5
IMPROVE HOUSEKEEPING -

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
5 out of 5
5 out of 5
3 out of 5
5 out of 5
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