Terrible Practice

Maasdam Cruise Review to Caribbean - Southern

Experience: 7+ cruises
Review: 1
Helpful Votes: 8

Overall Rating:

1 out of 5
Sail Date: February 01, 2007
Ship: Maasdam
Cabin Type: Balcony
Reviewed: 10 years ago

While this story probably will not make the sources of many of your articles happy, it should be told. Recently I spent a good deal of time trying to put together the schedules for three couples to take a cruise. Trying to select destinations of interest to all was hard enough but the most difficult part was determining the length of the cruise and the dates. This being accomplished we made and received bookings on Holland America's Maasdam 01/05/08, cruise out of Ft. Lauderdale to the Southern Caribbean. We have been notified that HAL has chartered the entire ship to Jazzsea Cruises and our reservations have been canceled. This action simply to increase profits is deployable. If this is their "Signature of Excellence", I don't care to have their autograph.

Robert T. Jones
Booking 8K3VMQ

Recommends Maasdam? No.

Was this review helpful? 8

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