I really enjoyed the cruise. However, being a first time cruiser, I wasn't well informed about how things worked. I knew from others that I had to put up money, however, no one told me where or how. I finally found my statement on TV (once again not informed). Statement had gratuities listed. I didn't know that this was for (was this just tips or part of the 16% of my total bill. I just was not well informed.
Had a wonderful time! Enjoyed visiting Falmouth, Jamaica! This was a new port for us! Had amazing arrive during our dinner meals in the main dining room! Always had something to do onboard! Had a an amazing week! Thank you!
Had a very nice time. a lot of activities for those who wanted to participate. Enjoyed the nightly shows. The stateroom attendant and dining room waiter and assistant waiter provided excellent service was very attentive to our needs.
We have cruised several times before so my expectations were high especially since this was Royal Caribbean. I was a little disappointed as far as pool activities. There were 3 couples in our party and somehow our dinner table was messed up the first night. The second night we talked to the Head Waiter and he seemed very irritated but we did end up getting a table together. All in all we did have a good time and the ports were all good. I do think we will choose another cruise line for our next trip.
We loved this cruise and recommend it to others. If you want to take children, there is a great swim area for small children. We didn't take our children because it was a mommy and daddy trip, but they have entertainment for children too.
To summarize, I love Royal Caribbean but, I won't be going back on the Liberty of the Seas. I was very pleased with the waiters. I wasn't pleased with the itinerary on the ship and I wasn't pleased with the condition and repairs that were needed for the ship.
Great cruise but RCCL overloaded the boat with all the extra new cabins that replaced entertainment facilities. This overloading caused backups at buffets, too few tables to eat, not enough seats in theaters and reducing shows was a disappointment.
Great first cruise. The staff worked so hard and were always so nice. The guest services were amazing and were able to change us from an interior stateroom to a handicap accessible which was previously in available prior to sailing. There were cancellations on our cruise from the hurricane. Wonderful experience!
We were sailing the week after Harvey and the week of Irma so a little nervous with all the hurricane reports. Our Capt kept us updated and it was smooth sailing for us. Liberty is a beautiful ship and easy to explore. The food was very good and the entertainment excellent. We will sail on this ship again.
This is a pretty good cruise, and I would sail again if they can figure out how to bridge some of the gaps in the entertainment. We just had too many boring evenings waiting for things to do. I'm telling you we searched out cruise compass top to bottom to find entertainment and unless you wanted to blow money in the way to tight casino there weren't many options. There also aren't enough seats in the entertainment areas where they hold things. This ships was not at capacity when we cruised. I have to say I would hate to see it on an at capacity week - i bet it is very crowded. The service was great and so was the food/beverage.
I would recommend it to any one, there were a lot of shows, soo much activities and activities on the islands. Staff members very nice, food was good, they had the formal dinning experience so that was nice.
See embarkation. I would appreciate a call from regarding this. Someone did contact me about what the cruiseline is offering for our inconvenience. Unfortunately we were still in floods when the person called and had minimal phone battery.
Since this was to be our first cruise, we obviously aren't happy it was cancelled. BUT that wasn't RCIs fault, what was their fault was lack of communication about when the ship would arrive, how to get our refunds, lack of customer service when calling in, etc.
It was a good cruise - but RC caused me to miss 3 critical business work days - is there anything the company can do to compensate? I dont want credit off future travel as it will be awhile before our next cruise. Thanks.
This is the first time with Royal Caribbean cruise. We really enjoy our cruise. Even we encountered the Hurricane Harvey and could not land on the Galveston as planned. The ship redirected to Miami and let us get off the ship and returned to home safely. The guest service worked very hard to assist all of guests for their needs such as booking flight, answering various questioned about returning home. The cruise provided us 30 minutes free internet service per day and free ship to shore phone call. The captain James held several captain corners to keep us informed about the ship direction and answered questions. I believe the Royal Caribbean provided us with excellent service during this difficult time. They tried to calm down all of passengers during this chaotic situation. On Monday (8/28) 5:30pm, they had captain cocktail with all crew officer and captain James to have a good time together in the Promenade (5th floor). On 8/29, the CEO welcomed us in the air when the ship arrived on Miami port. It really cheers us up.
Great Cruise...Royal Caribbean was great. Could not get back into Galveston on the 27th August 2017 due to Hurrican Harey. Diverted to Miami for additional Fuel and Food...spent another 5 nights on the ship. Crew took care of everyone on board the ship.
The original 7 day cruise was ok. We had been to Cozumel before and knew what to expect there. Roatan was amazing. Costa Maya was dirty and the beach had dogs and cats wondering around along with bottle caps in the ocean. Our cruise was extended and diverted to Miami because of Hurricane Harvey and I felt overall a multi Billion dollar company could have provided more. The ship already has upcharges which I hate, but come on discounting internet by 50% due to a hurricane, give me a break. I know they are not obligated to do anything, but this was one ship in their fleet that was impacted and they could have really stepped up and offered some concessions like help with airfare or waiving upcharges at restaurants for those who stayed on board. The "all inclusive" appearance of cruises is not worth what you pay for.
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