Liberty of the Seas Reviews

4.1 out of 5

2545 reviews

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3 out of 5

ADA - refused to assist by lindatel

Sail Date: / Traveled As: Singles/Friends

Easy and fast check in.  Food was good - not great.  Entertainment ok for free, not great.  Cruise Director is boring and has no personality.  Wait staff, room steward, everyone on the ship that I came in contact with was friendly and very accommodating.  Our cabin 6686 on the aft port side was just below the hot tub.  We had a constant flow of dripping water on our balcony rail.  As women, this was a problem.  Other than that the room was great.  Our air conditioning worked very well. Our refrigerator also worked well and that is usually not the case.

 

There is a constant barrage of selling and costly add ons everywhere you go on the ship.  There is less and less to do that doesn't have a cost applied.  

I understand that they are in the business to make money but it is overkill.

 

Here is why I gave such a low rating.  I love cruising, I have 6 more cruises booked on RCCL.  I have taken 21 cruises on RCCL, however if I have another experience during disembarkation I will no longer be able to cruise with them.  I am handicap, and walk with a cane, I have a handicap sticker.  My disability is not always visible.  I can not walk long distances, stand for any length of time or go down stairs.  The first person I came in contact with when I left the ship was very kind and let me use the elevator.  Usually I am pulled out of line to sit while my cabin mate goes through the lines and I join them when they are near customs or they let us both go directly to customs.  When I asked for assistance I was told no, I needed to have a wheel chair to qualify.  I was told this by 3 women, they all confirmed that they do not follow ADA requirements unless you have a wheel chair.  One lady gave me her name, she said it was Joan but she did not have her name badge. I did not have the other's names but I do have a witness. Fortunately I was able to recover quickly and only had mild pain for the next two days.  They may be right and I'm wrong but I don't think so.  I was not able to find any information in my cruise contract or my documents that require you to have a wheel chair to qualify for ADA assistance.

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2 Comments
5 out of 5

Royal Caribbean Always Delivers by robhey

Sail Date: / Traveled As: Family (older children)

Was not disappointed.  Royal Caribbean always delivers on the promise of excellent customer service.  The entire cruise was handled well as they have plenty of experience of taking care of their passengers.  Food, drink, entertainment, activities -- all handled very well.  3rd cruise on Liberty of the Seas and love the ship.

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5 out of 5

Just returned from march 19... by tbrecheen

Sail Date: /

Just returned from march 19 - 26 cruise aboard Liberty of the seas , this was my 9th cruise, having 4 Carnival, 1 Norwegian the bal . RC I was hesitant about this cruise due to mixed reviews. I found the ship , food , entertainment, crew member to be above my expectations. Ease of boarding & dis embarking the easiest I have experienced yet. Also this was the 1st time I stayed in an inside cabin on any cruises ( typically balcony ) but wanted to try for future cruises.I have never slept as well as I did on this cruise, I also kept track of amount of time spent in the room daily it averaged 2 awakened hrs. on average getting ready in am & pm . If I had 1 thing to note about inside cabins we had a family of 3 sharing and never felt crammed in , now not sure it would be the same with 4 . The cost saving as opposed to balcony was more than worth it in my opinion. I wouldn't say I will never book balcony staterooms in the future , but I will not pay 3 to 4 times more for 1 and no longer fear the lowly interior staterooms . Hope this helps !

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8 Comments
5 out of 5

Lots to do for the... by Sherrylaemmle

Sail Date: /

Lots to do for the kids. We brought 16, 17, 19 and 27 year old boys. Dodge ball, soccer, volleyball, basketball, rock climbing, the surf rider. Food was pretty good. Way too much upselling of the additional charge restaurants. We missed the 24 hour ice cream on Carnival, but this ship has a Ben and Jerry's where you buy ice cream. They wheel out ONE ice cream machine for certain hours by the kids pool everyday. Entertainment was excellent. Lots of comedians. We didn't get to the ice show. We had a great waiter in the main dining room, Raj. He brought extra food for our hungry boys every night! The pizza restaurant was free and great! Lovely desserts and sandwiches, too. Same for the Cafe. Windjammer always overcrowded and hard to find a seat. Go to front of the ship deck 4 and climb the steps at the very front of the ship and check out the stars from that vantage point. Spectacular! A little hidden gem. We really loved Big French Key in Roatan. Or Little French Key. They are connected by a lagoon type area. Cabins are smaller than Carnival cabins. But bathroom showers have doors instead of shower curtains which was nice. Getting off the ship was a nightmare. If you live local and don't have a long drive I would say hang out in Windjammer until 9:30 or later. They were disorganized and the lines were incredible. We have an 11 hour drive ahead of us and reported to our area at our designated time doing self assist and it was a mess. Carnival does better at this. I love Carnival, but when we sail with the kids, I think they would say Royal Caribbean all the way. We just sailed Princess in January and I still choose Carnival.

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Was this review helpful? 5
8 Comments
5 out of 5

My wife and in-laws went... by perrin929

Sail Date: /

My wife and in-laws went on 3/19. Second time on Liberty. We had an amazing time. The food and service was outstanding. Our room was excellent and the balcony was awesome.

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5 out of 5

We love this ship! ... by Lynzee

Sail Date: /

We love this ship! It has all the amenities that we like, many many restaurant choices. We’ve never waited in any lines for anything on this ship and we don’t feel like it’s crowded or too many people. The staff is ultra friendly. We love Royal Caribbean. It’s the only cruise line we will cruise on!!!

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4 Comments
5 out of 5

Cruise to the West Indies by giggles1958

Sail Date: / Traveled As: Singles/Friends

All the food everywhere was delicious!  Karaoke was good.  Cruise director, Jeffery was wonderful.  Ports were clean and secure.  Not any beaches close by, had to take a cab to get to a beach.

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1 Comment
4 out of 5

Cruised on Liberty for Spring... by cruisesince73

Sail Date: /

Cruised on Liberty for Spring Break with another family and ours including four teenagers. We all enjoyed the ship very much. There are lots of activities for all ages including the new tidal wave slide which is a blast. This was our 17th cruise and while the food isn't what it was years ago it is better than average for the present day. We opted for traditional dinning but also had the chefs table upgrade one night which was very nice. On other ships it's held in a private room while on Liberty they close a section of the buffet area to set the fine dining table leaving it feeling less of an event. The food and staff were good however, and meeting other cruisers was a lot of fun. A two big wow's go to a great, very friendly and attentive crew, and a beautiful ship loaded with activities. The only demerit I have is across the board for Royal Caribbean. While they still try to cling to traditional cruising by designating formal nights they don't enforce the dress code. I understand some people don't want to dress for dinner but those who choose not to dress should opt out of attending the traditional dinning room on formal nights. There are other dinning options available with no dress code. You will see tuxedos and dresses next to tables with T shirts and flip flops. Also on this cruise the second formal night landed on St. Patrick's day so nearly everyone wanted to wear green and party. It was poor planning on RCI's part to assign a traditional party day with its own dress code to a formal night. They have also gone to a two formal night format on 7 day cruises with 5 casual nights and no semi formal at all. I understand RCI is a mass market cruise line and not a higher end line. Since we have teens we want activities for them that high end cruises don't offer but even my teens enjoy dressing for dinner on a cruise. It's a shame that RCI has lowered its standards so low.

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5 Comments
5 out of 5

Relaxiation and accomidation by gwebster

Sail Date: / Traveled As: Family (older children)

I have no favorite part, every aspect of every thing we choose to involve ourselves in we were greeted and assisted with an utmost level of professionalism and curtsey form staff and crew. We were very impressed on a daily basis.

On a personal note I would like to express my gratitude to the Casino assistant Host. AMAL KHOVAJA displayed a level of people skills that was almost unbelievable. She was more than willing to be helpful with information abut not only the goings on in the casino but about things involving the entire ship. My encounter with her strongly influenced my overall review rating. I was onboard with my mom, Amal and the rest of the crew we encountered has our eternal and lasting gratitude.  Happy

 

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5 out of 5

The Liberty was our first... by chaingang619

Sail Date: /

The Liberty was our first cruise and we loved it. The shows were awesome and the staff was super friendly. The water was a little rough at first but after the first couple days you didn't even know you were on a ship

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5 out of 5

A fun time was had... by Dmgiordano

Sail Date: /

A fun time was had by all, even four teenage girls. All very different personalities but all found something to do. Stingray City was our favorite excursion in Grand Cayman.

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2 Comments
5 out of 5

I have a disability and... by tonyandkristi

Sail Date: /

I have a disability and can not walk without a walker for long walks. This ship was great for handicap people. We went on a cruise 26 years ago before I became disabled and I didn't think a cruise would ever be in my future again. Some high school friends invited us on this cruise so we took the leap. LOS was a great ship! I was able to get around with no problems. The only issue was after shows the elevator area was so crowded. I wish I could have taken the stairs but that was not an option for me. The food was great and the shows were awesome! We had such a great time we booked another cruise for Feburary 2018 on our second day of the cruise.

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1 Comment
1 out of 5

Big fat fail, RC on... by lradford

Sail Date: /

Big fat fail, RC on the boarding for Liberty of the Seas today. I understand weather delays. But when you tell people to board at a specific time, make sure security is actually scheduled and open. 1.5 hours just to get through the security scan and still counting.

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6 Comments
4 out of 5

It was a really nice... by ciiscoanderica

Sail Date: /

It was a really nice cruise great weather rather the food in the windjammer over the traditional dining also enjoyed the 1 dollar mimosa on sea days the club was real good played a nice mix of music

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5 out of 5

I love this ship!! ... by Curiouz

Sail Date: /

I love this ship!! I love the slides on the ship and I love the staff. We had an AWESOME time but I expected nothing less. The punctual service of staff is a trademark that I have grown to expect on RCCL and this ship delivers.

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1 Comment
3 out of 5

I would give this more... by Jennielene

Sail Date: /

I would give this more a 3.5. This was our 2nd cruise. Compared to our first cruise with Carnival, I would prefer to stick with Carnival. There wasn’t anything necessarily bad about the experience or cruise, I just had a much better time on the first ship. The dining was good just less food options than our first and the menu changed very little thru out the week! The ships entertainment was not as much as our first. They did have some awesome shows, but they were few. Our first cruise there was great entertainment every night. Overall it was a good time, but we went back to Carnival for our next cruise! I do highly recommend the beach day in Roatan! Gorgeous place, but the trek there was a little sketchy. The bus was barely running and we thought we were almost not going to make it. It didn’t seem the ports were as well organized getting on or off the boat.

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6 Comments
5 out of 5

This was my second Royal... by aallison

Sail Date: /

This was my second Royal Caribbean cruise, and I do not know why it took me so long to come back to Royal after my first cruise with them. The ship was beautiful, and getting around was super easy, despite the size. The food was great. Johnny Rockets was a highlight. The service onboard was excellent. The entertainment was wonderful. I would definitely recommend this ship!

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4 Comments
3 out of 5

Some good, some not so good by coloradocruise4

Sail Date: / Traveled As: Couple

The good parts of this cruise were the weather, our stateroom and attendant, the entertainment, and the beach. The not so good was the crowds of people you needed to contend with to eat in the Windjammer Cafe or walk through the ship. This cruise was full and it seemed there were a large number of people a lot throughout the cruise, crowds such as this tend to take the enjoyment out of your vacation.The food was adequate, most drinks cost extra. There is a daily occurrence of sales pitches for sales on the ship or for your future cruise, to the point of being annoying.Just be prepared for waiting in lines for almost everything you do.

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2 Comments
4 out of 5

Liberty of the Seas - 12-19 Feb 2017 by paulslc

Sail Date: / Traveled As: Couple

Overall we were very satisfied with the cruise with the sevice and entertainment being outstanding -- 10s on a rating scale of 1 to 10. The food was very good but not outstanding -- a rating of 8. We were especially dissappointed in a grilled fish dish we had in the formal dining room which was dry and without much taste.  We also found the french fries and pasteries sub-par. 

 

The site-seeing shore excursions we took in Cozumel and Falmouth, Jamaica were marginal with lot of driving and only a couple of highlights. However the guides and drivers were great and perhaps we would have enjoyed other venues more.  We ventured out on our own in George Town, Grand Cayman and enjoyed that more that the guded tours at the other venues. 

 

In summary, we liked the ship and crew alot and would take this same ship again, but would look for a cruise with more interesting venues.

 

 

 

 

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4 out of 5

Cozumel, Grand Cayman & Jamaica Large Ship by ppitx

Sail Date: / Traveled As: Couple

The service on this ship is impeccable. If you like good food and good entertainment, this cruise is hard to beat. The ports of call were very easy to find transportation in and the "Best of Jamaica" shore excursion was well worth the cost. Getting off and back on the ship was fast and easy. The only negative things were the boarding process at Galveston was the worst I have ever seen anywhere. Inaudible P.A. announcements and to video information screens. Made a bad first impression. The internet on board is very expensive and very slow, disconnecting often. There were times when the ship felt too crowded and resulted in lines at dinner and at elevators or just finding a deck chair. Overall though it was very enjoyable and I recommend it. Happy

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