Beautiful ship poor food

This was my first cruise with Royal and maybe my last. I paid good money for a balcony room and I think that the money you pay should include good food. I wanted to make sure that the quality of the food just wasn't me so I went out of my way to ask others that were seated around us daily. Of the people I spoke with about the quality of the food 85% thought as I did.

I tried the dining room on three different nights to try the food there and it was better but I ended up at the Italian food restaurant, Mexican food restaurant, chops, or Johnny Rockets. which cost me more money. I thought that it was a shame that I had to spend between $90 and $130 per night extra just to get a decent meal.

The Windjammer buffet in the mornings was bad. The same thing every morning. The omelet station was good but every day the line would be different. One morning you would line up on the left side of the bar to place your order and the next day the line would be the opposite. This may sound petty but when there are 10 people in line and you move to the front of the line to order before they do, those other 10 people get angry. Can you blame them?

The Rembrandt dining staff seemed to be ready to get off the ship. The lack of attention to detail was not there. I ordered room service for breakfast one morning so we could eat and get ready to get off the ship for an excursion and the food showed up 30 minutes late and it was no were fit to eat. I have never seen anyone screw up scrambled eggs so bad in my life. I have been in the military and we used powdered eggs in a K pot and they were no where that bad. Maybe a bad experience but defiantly not a good memory.

I traveled with two other couples which one of those it was there first cruise. Each of us had weird charges to our rooms. After going to guest services the were removed but the verbiage used by guest services was not professional. We were told that they would look into it instead of being prompt and taking care of the charges immediately.

Shows:

The shows onboard the ship were good but I seem to think that bashing other competitors is un called for. I heard on several occasions " I used to work for another cruise line that rhymes with marvel and they are a poor line". After sailing on Carnival many times I cant recall them bashing Royal and after my experience on Royal I don't believe they should.

In closing I will say the ship was  nice big and beautiful, the staff overall was friendly and helpful, but the food was horrible. Before you go on your net cruise do your research and ask others about their experience.

Thanks. Jeff