Awful payment system

Liberty of the Seas Cruise Review to Bermuda

Experience: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

2 out of 5
Verified Review
5 Night Bermuda (Cape Liberty Roundtrip)
Sail Date: May 16, 2015
Ship: Liberty of the Seas
Cabin Type: Inside
Cabin Number: 1231
Traveled As: Couple
Reviewed: 3 years ago

My husband and i experienced awful issues with their sail passes. 

My husband had planned a surprise amenity to be brought to the room for our 1 year anniversary. We never received the amenity and BOTH of our credit cards were charged for it. This is just one of the wrongful charges messed up. It took 3 days of standing at the desk demanding assistance before things got situated. 

Food and Dining

5 out of 5
Delzon and Malhendeo were awesome.

Onboard Activities

5 out of 5


5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
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