Liberty of the Seas Cruise Review to Bermuda

Contributor Level: Purser

2-3 cruises


Helpful Votes

2 out of 5

Awful payment system

Sail Date: May 16, 2015

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

My husband and i experienced awful issues with their sail passes. 

My husband had planned a surprise amenity to be brought to the room for our 1 year anniversary. We never received the amenity and BOTH of our credit cards were charged for it. This is just one of the wrongful charges messed up. It took 3 days of standing at the desk demanding assistance before things got situated. 

Ship Quality
Food and Dining
Delzon and Malhendeo were awesome.
Service and Staff
Onboard Activities
Destinations and Excursions
Cabin / Stateroom

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