High expectations might have been too much for this cruise
Liberty of the Seas Cruise Review to Caribbean - Western
Sail Date: November 22, 2014
Ship: Liberty of the Seas
Cabin Type: Inside
Cabin Number: 9695
Traveled As: Family (older children)
Reviewed: 2 years ago
Traveled RC before and Princess and Carnival in between. Told my family this would be so much better than Carnival. We were slightly disappointed overall. 1). Check in was very smooth and efficient. 2). We opted for Any Time Dining and the first night of dinner the service was very bad and we requested a different waiter. After that we had amazing service. However, in general the wait staff, especially in the buffet area, seemed very tired and not very pleasant. The last night we were taken to Deck 3 and treated like Kings/Queens. 3). Did not like that I could not get an iced tea unless Windjammer/Jade café was open which also meant I had to go there to get an iced tea. I am not a soda drinker nor much of an alcohol drinker which was prevalent everywhere. I did appreciate the hot tea available on the promenade. 4). Was informed that our day in Belize was the first day of a new service which was tender tickets. Had to take over an hour of my vacation day to stand in line for a tender ticket. Was told we would not be allowed off the boat until 10:15 and it was a 45 minute ride. Our excursion left at 10:30. We were told we would have to call on a Sunday and hope we could notify the tour company. You could have done this better with a paper we could have completed the first day asking if we had booked excursions and what times and what time we would like to get off. Not everyone cares to get off as soon as we arrive but some do. The part that bothered me more than the time spent in line for a ticket, and in line to call tour company at customer service, was the fact that NO ONE checked for a tender ticket. People were coming out of the Level 1 elevator and butting right into the line. It was a big failure as far as I am concerned. 5). Bought an Invicta watch the last day of the cruise. Came with a price guarantee and 2 year warranty. However, no paperwork was given with the watch to support these claims. Just a watch and a box. Found the same watch back in Florida for $75 less. Don't like to be swindled, expect to bargain and maybe get ticked in a port, but not on the ship.
Paid more for a better experience on R.C. Not sure I got my money's worth as compared to the big boats of Carnival.