Liberty of the Seas Cruise Review to Caribbean - Western

Contributor Level: Deck Hand

Experience
1 cruise (first)

Review
1

Helpful Votes
3

1 out of 5

DONT BOTHER WITH THIS CRUISE LINE

Sail Date: May 01, 2007

Reviewed: 8 years ago

Traveled As: Large Group

Room Type: Balcony

THIS CRUISE LINE IS A JOKE. WE WERE A VICTIM OF BAIT AND SWITCH.
WE HAD PROOF OF OUR CLAIM, PRESENTED IT TO THE HEAD OF THEIR CUSTOMER SERVICE DEPARTMENT, AND THEY WOULD NOT STAND BEHIND THE PRICES THEIR SALES PERSON QUOTED US AFTER, YES AFTER WE HAD PAID FOR THE TRIP. THEN EVEN AFTER BUYING THE INSURANCE WE WERE TOLD WE DIDN'T HAVE INSURANCE AND WE WOULD BE DOWNGRADED TO A LESSER ROOM AND HAVE TO PAY AN ADDITIONAL $1000 AND , YES THERE IS MORE, PAY FOR THE INURANCE. NEEDLESS TO SAY, WE ARE CANCELLING. DON'T BOTHER. STICK TO THE HIGHER END CRUISE LINES OR JUST GO TO HAWAII.

Recommends Liberty of the Seas? No.



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