DONT BOTHER WITH THIS CRUISE LINE

Liberty of the Seas Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 3

Overall Rating:

1.0 out of 5
Sail Date: May 01, 2007
Ship: Liberty of the Seas
Cabin Type: Balcony
Traveled As: Large Group
Reviewed: 9 years ago
THIS CRUISE LINE IS A JOKE. WE WERE A VICTIM OF BAIT AND SWITCH.
WE HAD PROOF OF OUR CLAIM, PRESENTED IT TO THE HEAD OF THEIR CUSTOMER SERVICE DEPARTMENT, AND THEY WOULD NOT STAND BEHIND THE PRICES THEIR SALES PERSON QUOTED US AFTER, YES AFTER WE HAD PAID FOR THE TRIP. THEN EVEN AFTER BUYING THE INSURANCE WE WERE TOLD WE DIDN'T HAVE INSURANCE AND WE WOULD BE DOWNGRADED TO A LESSER ROOM AND HAVE TO PAY AN ADDITIONAL $1000 AND , YES THERE IS MORE, PAY FOR THE INURANCE. NEEDLESS TO SAY, WE ARE CANCELLING. DON'T BOTHER. STICK TO THE HIGHER END CRUISE LINES OR JUST GO TO HAWAII.

Recommends Liberty of the Seas? No.

Was this review helpful? 3

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