Guest Services and Explorations! on Liberty of the Seas

4.7
(11 Reviews)

The place to go for general ship information, to report lost or damaged goods, and to exchange money or traveler''s checks. Shore excursions can also be booked at the Explorations! Desk.

11 Guest Services and Explorations! Reviews

2.0

by CoolfunTxgirl

They tried to charge me for unreturned towel $25 fee. Had to stand in very long line the day before disembarkation , mid day and very late that night because of 2 days of gratuities weren’t taken off. (I had no services from room cleaned or any wait staff on 3 days, only asked for 2 to be taken off). Yesterday, day after cruise, still no credit.

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5.0

by tommie1281

took care of every need I brought to them

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5.0

by SeaAir1227

Lost husband. Was very concerned, went to guest services and they were so professional and helpful.

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1 Comment
5.0

by boynton7

Kind, helpful friendly.

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5.0

by jdz450z

Visited guest services 4 times and was impressed with all they do, how well they know every aspect of what you need no matter you request. Very friendly and very fast.

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5.0

by StanandShirley

Letitia made it absolutely amazing! She willingly helped us so much!

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5.0

by Djaesmom

Guest service was always attentive and helpful.

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5.0

by jones96

We booked a couple of cruises here. I should gripe about them bilking me out of so much money, but hey, I'm a sucker for cruising. :D

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5.0

by kc53mom

Always patient and responsive. Solved any problem quickly.

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5.0

by jcasas3187

Very helpful and friendly staff

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