The Legend of the Seas, nowdays, is on the smaller side, which gives it some advantages like: quicker processing times for embarkation and debarkation, smaller queues for excursions, dinning options and activities. The staff is to be commended for their friendliness and willingness to satisfy your needs. The food at the Windjammer was adequate; at the Romeo and Juliette restaurante was good, but on formal evening was not extra special and at Chops Grille, delicious. There was a good balance between sea days and ports of call. Because of its size, the production shows were not as embellish as on a larger vessel. The Solareum is a great place for those who wish to get away from the bustle of the main pool area.
This cruise was our 14th. It was the worst cruise we have done from the cabin point of view. We have booked a " Superior Oceanview Stateroom with Balcony" and got a cabin with a lot of noise especially at nights when the ship was cruising from port to port. We have heard noises like a woodpecker above our bad, Balcony doors were banging, Air Condition were running at low capacity especially during nights, sofa with stains , Balcony with rust all over and poor paint, Wooden hand grip looks terrible .
Overall, I will recommend this cruise to my friends and relatives. I would like to commend the waiters (Jonard & Wei Lei) , bartenders, our room attendant (Katut), the cruise director and entertainers (Chris & his people) for doing their excellent services during our cruise. The following improvements are needed: (1) Hongkong embarkation is very dis-organized. No formal instruction for the passenger where to fall in line and it was a mess. (2) Due to limited number of local boats, the cruise excursion in Puerto Princesa requires a coordination between the tour director and the local people involved in the subterranean river excursion. There's not enough boats to accommodate the influx of tourist and we have to wait for hours under the heat of the sun in humid environment resulting the delay of our arrival in the ship.
The ship is old and needs refurbishment (a thorough cleaning won't suffice). Staff is attentive and friendly, which helped to make up for what the ship lacked. Musical group was comparable to most junior high school performers. Food was decent and tasty, and the menu was sufficiently varied although it would have been nice if the local port dishes had been featured for a fuller experience of the culture. The captain was friendly and approachable, and two bar servers (Maria and Laila) made every encounter with them an entertainment opportunity.
Well, the bed was very comfortable and so was the cabin. The ports of call were also fun and the the excursions that I set up exclusive of those offered by the ship were great. The food in the main dining room was also very good. But that's were the good ended. The bad? The staff of the ship. The cruise drirector needed a personality replacement. I've been on other cruises where they have been much, much better. This guy, needs to learn to say something other than "how are you doing tonight?" or "did you enjoy the show?" Do you want smoked salmon in the Windjammer on the beginning of the cruise? Sorry, that's against policy. Although it did show up later in the later in the cruise. Did policy change somewhere in the middle of the South China Sea? Want a pancake that doesn't resemble something like a hockey puck? That, too, was an impossibility. Inconsistent food quality was a hallmark of the Windjammer.
Ah and now the very, very ugly...How about a a few rude crew members? Yes, they were in attendance on this ship of fools. How about a tendering process that must have been organized by a ten year old (no insult to ten year olds intended)? That's right...waiting in the hot sun for over an hour to get on a tender back to the ship on two separate occasions. NO apology even. You'd think these guys would have that down to a science by now.
Think of complaining and getting and getting any kind of apology? Forget about it. They couldn't care less. And how about $36.00 for a 24 hour internet connection? I don't know what you would call that but where I come from I call it a Royal Ripoff!
I have taken many diferent cruises over the last twenty years and many on Royal Carribean and this one has to be the worst ever. It will make me question whether to take another Royal Carribean ever again.
Cruise could have been better. There were a limited number of activities, and the entertainment was okay at best. Our first cruise was on the Oasis of the Seas, which set a precedent. This ship was definitely not to be compared to the Oasis, which I am sure plays a major role in our disappointment. My husband and I have agreed that we will never sail on the Legend of the Seas again.
Cruise was fantastic. Getting there was another story. Never again will I take a cruise where I fly into San Diego and have to bus to Ensenada, Mexico. Something that should haven taken no more than 3 hours took over 5 hours. 3 hours just sitting at the border. Then the bus driver got lost getting to the port Oh well.
Very nice cruise but a couple of concerns. My wife was blind but we were placed in the far back of the and dining room which made it dificult to get to the table every night. The free venue choises between meal times were non-existent and the the buffet menu was a bit repetitive. The service was outstanding in all respects. The Internet wifi service was very high priced.
I must say the crew was excellent and the food was wonderful. The ship itself was a bit of a rust bucket and in need of a good shipyard repair period. Overall it was a great experience and we are planning our next cruise with Royal Caribbean.
This cruise was every bit as good as our last with Royal Caribbean.
The Panama canal was a great engineering feat. That was the best part of the cruise. Some of the ports were not the best stops. This cruise also is for the OLD Crowd so if you are younger than 55, this is not the cruise for you.
The shows were good but again for the older crowd. The food in the main dining room for dinner could have been upgraded on formal nights, the only formal night that had better choices was the last formal night.
This cruise had a wonderful itinerary with two stops in Mexico, one stop each in Guatamala, Costa Rica, Panama, and Columbia.
The cruise line offered lectures to familiarize us with each country before we went there which was very helpful.
It took over eight hours to navigate the Panama Canal, so we had plenty of opportunity to see the canal in operation. This was a unique experience and since they will soon open the new locks, may be one of the last chances to see this historic landmark of engineering.
Royal Caribbean's staff was always attentive and the only drawback was the unfortunate necessity of mandatory hand sanitation due to disease brought onboard the vessel on the previous voyage. There were additional occurrences during our trip, but after 13 days on board, we were finally cleared with no new cases of gastro-intestinal virus.
We had a terrible check-in process due to both the delay for sanitation and apparently a brand new computer system on which the agents had not been fully trained. We waited in line for over 3 hours and then another hour before we could board the boat. That was a very difficult experience for both myself and my 83 year old aunt. There was no way to rest or get off your feet while waiting in that long, hot, winding line at the San Diego cruiseport.
After we got onboard. We were able to rest, but not eat in the dining room because most passengers were required to use "My Time Dining." The line to make reservations was just too much after all that wait at the port. We waited in that line only to find the earliest dining time available was after 7:30 PM. Since we did not get lunch (we had expected to check in and visit the Windjammer after getting on the ship) that was much too late.
These issues should have been anticipated and could have been eased a little by better management of the check-in process.
The Panama Canal cruise was on my bucket list. I would not have picked such a long cruise otherwise. For those who love to cruise, this was a wonderful experience. I liked being on a smaller ship with an older crowd. The Solarium was such a nice, quite place to spend time while at sea. The outdoor movie screen in front of the pool was wonderful. We would usually watch the late showing of the movies, so sitting outdoors under the stars with a beautiful warm breeze was so relaxing and enjoyable. The cabin crew, waiters, etc., were exceptional. Everyone was friendly, courteous, and always ready to go above and beyond. The only negative for me was the very, very small bathrooms.
I was very dissatisfied with the embarkation process. The cruise terminal was very hot and with so many bodies in the terminal, it was miserable. There seemed not to be enough staff to get us through the sign in process to embark in a reasonable amount of time. Since there had been an incident of gastrointestinal illnesses on the previous cruse the ship had to be thoroughly cleaned. So we had to sit in the hot cruise terminal for a while until we were directed to a hot tent where we had to sit for approximately five hours. We had been told that we would have to wait to embark, but the facilities were miserable. I was later told by cruisers who were 'diamonds' with this line that they did not have to sit in the hot tent so long and were allowed to embark right away as soon as the ship could be boarded. It made me feel like an outsider. We had been given a pack of crackers, a pack of cookies and a bottle of room temperature water. I asked for two bottles, but when I got to the tent, another traveler was asking if he could go inside to get another bottle of water. He was told that he could not go back for water, so I gave him one of the bottles that I had.
We were given a number and had to sit until our number was called. We sat in the hot tent so long that my traveling companion who is diabetic got sick. I told the person who was coordinating the embarkation process, that we needed food because my companion was sick and was starting to sweat and shake. He called to someone on the ship and told them about the problem and then told me that we had to wait longer. He offered more water and cookies and crackers, but I told him that this was unacceptable; we needed food. He called again and we were finally allowed to embark.
We went to the dining area that was open at the time to only be met with food being put up. I explained to the workers that we need food because my companion was diabetic and needed to eat. They would not give him anything. Only after I asked for a manager and he came were we allowed to get food. We were allowed to embark so late that we were being called to go to the muster stations to go to learn about the life vests and the location of our muster station.
Our stateroom was very nice, but uncomfortably hot. We had the thermostat turned down so that it would get cool, but it did not get very cool. We finally told our stateroom stewardess about the temperature on the fourteenth day of our cruise, She told us that we should have told her sooner. She called maintenance from our stateroom and told us that the person that she talked to told us that they could not do anything because we were at sea. We decided to call maintenance ourselves later that night. Someone came and checked and saw that it was so hot in the room. He in turn sent a maintenance technician who removed the vent covers and had the problem fixed in less than ten minutes.
All of the workers on the ship were very friendly. There was more than enough to keep one entertained. There was a rock climbing wall, mini golf, table tennis, and a track to name a few.
The food was alright, but there were so many starches and meats being offered and not enough vegetables. There was salad that one could chose which helped make up for the lack of many vegetables. I did not go to the dining room to eat because I wanted to relax and not have to dress up to eat dinner. There was an area that offered lighter selections that was open for breakfast and closed at 6 pm. It offered salads and sandwiches and yogurt, cookies, a few pastries.
The ports of call were quite interesting, especially the Panama Canal transport. Going through the Panama Canal was like seeing history jump right off the pages of a history book. Going through the locks and seeing the ship rise to the different levels was so special. That was the best part of the cruise for me.
Going through the Panama Canal is an exciting experience. It is amazing to see the workings of a system that was built over 100 years ago. The cruise ship barely fits in the locks and it takes all day to travel from one ocean to the other. A bonus of the size restriction of the locks is that the ship is small enough that you cross paths with other passengers frequently. The Panama Canal cruise also attracts passengers from across the globe. The ports of call were interesting with a good variety of excursions.
All in all our cruise on Legend of the Seas was wonderful. There were a few hiccups that were taken care of promptly. We found the music at night in the Centrum was very loud and had to complain about it. It was taken care of immediately and we were able to get a good nights sleep. Our stateroom had a few closet doors that could not close properly because the did not line up. Otherwise everything was wonderful. The entire staff and crew could not have been more pleasant and polite. Our every wish was taken care of with a smile. The ship was immaculate and the food was out of this world. I highly recommend this cruise to people of all ages. RCCL never disappoints.
We had a nice time. We have cruised Carnival, Holland America, Princess, and this was our first Royal Caribbean cruise. I had heard that Royal was so much better than the other lines, so I was a little disappointed when it was pretty much the same. So just pick a cruise that goes where you want and don't choose for the cruise line. Get the best value for your money and the ports you want to visit.
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