Never Again!

Legend of the Seas Cruise Review to Europe - Western Mediterranean
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

1 out of 5
Legend of the Seas

7 Night Western Mediterranean (Rome Roundtrip)

Sail Date: July 13, 2013

Ship: Legend of the Seas

Cabin Type: Balcony

Traveled As: Large Group

Reviewed: 4 years ago

Review Summary

The noise from the air condition was very very loud in our cabins. It caused so much noise that we could not sleep. Our remarks were not answered to our satisfaction. We received the answer that no other cabins are free. After a few discussions, a balcony cabin was offerd. Unfortunately, it was also very loud in there. So the technician came a couple of times and did something with the air condition in our cabin. After that it was a little bit more silent but not very much.

My resume: It is an old ship. The technical inventory is not up to date. For example our balcony was very dirty every day from the smokestack. Food was good. Customer satisfaction and recovery was bad. I will never go again on such an old ship like this one.

Ship Experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5
The cabin crew was very nice. The upper management did not solve our complains to our satisfaction.

Ship Quality

1 out of 5
Old ship!

Cabin / Stateroom

3 out of 5

Ship Tip

Very loud noise from the air condition in our cabin! Not recomended for people that want to relax.

Ports Of Call

Civitavecchia (Rome), Italy

5 out of 5

Genoa, Italy

3 out of 5

Marseille (Provence), France

5 out of 5

Barcelona, Spain

5 out of 5

Palma De Mallorca, Balearic Islands

5 out of 5

Valencia, Spain

3 out of 5
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