Legend of the Seas Cruise Review to Europe - Western Mediterranean

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Vote
1

1 out of 5

Never Again!

Sail Date: July 13, 2013

Reviewed: 2 years ago

Traveled As: Large Group

Room Type: Balcony

The noise from the air condition was very very loud in our cabins. It caused so much noise that we could not sleep. Our remarks were not answered to our satisfaction. We received the answer that no other cabins are free. After a few discussions, a balcony cabin was offerd. Unfortunately, it was also very loud in there. So the technician came a couple of times and did something with the air condition in our cabin. After that it was a little bit more silent but not very much.

My resume: It is an old ship. The technical inventory is not up to date. For example our balcony was very dirty every day from the smokestack. Food was good. Customer satisfaction and recovery was bad. I will never go again on such an old ship like this one.

Ship Quality
Old ship!
Food and Dining
Cabin / Stateroom
Service and Staff
The cabin crew was very nice. The upper management did not solve our complains to our satisfaction.
Entertainment
Onboard Activities
Destinations and Excursions

Tip

Very loud noise from the air condition in our cabin! Not recomended for people that want to relax.



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