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1921 Jewel of the Seas Reviews

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Had a great time. by MelSherry

Sail date: / Traveled as: Couple
Ship: Jewel of the Seas / Destination: Europe - Western Mediterranean

We had a great time on this cruise as we always do on Royal Caribbean. They provide excellent accommodations and service.

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6 Comments

Overall great, but few mishaps by Cruisecritic2

Sail date: / Traveled as: Family (young children)
Ship: Jewel of the Seas / Destination: Europe - Western Mediterranean

Good food. Needs a better pool side and a pool where adults can relax without worrying about drowning. Adult pool was too small and too deep.

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Was this review helpful? 5
2 Comments

horrible experience by imvtax55198856

Sail date: / Traveled as: Large Group
Ship: Jewel of the Seas / Destination: Europe - Mediterranean

Poor AC, hot drinks, 90% of the personnel was very rude and treated us really bad, i made a reservation for dinner on monday night july 2 which was the formal night we were a group of 11 and most of the women in our group were wearing heels, we waited 40 minutes and then they sent us to Geovannys which we were not in the mood for italian food that nigh but the hostess forced us to go telling us that we should be glad that we had a table for free in that restaurant then we walked and took the stairs to the next level (with heels) , the server there was rude and racist and made weird jokes and made us feel uncomfortable, he appoligized at the end but it was too late, drinks were charged to our rooms at the begining and we had to make a couple of trips to fix it this is my 7 cruise 3rd with royal caribbean and never had such horrible experience , we were a group of 11 and each one of us had adifferent bad experiences either the bars, lounges, teens club etc . On the other side food was great, good cheffs good flavor and the room attendant was good too

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5 Comments

All about the itinerary... by Lizzieanne771

Sail date: / Traveled as: Singles/Friends
Ship: Jewel of the Seas / Destination: Europe - Mediterranean

I really try to be a positive person, and overall I enjoyed the cruise - but I think it's because of the ports more than anything. I saw a dramatic slip in the general interactions of the crew with guests and the food (not just for gluten-free needs but in general) on Royal Caribbean since I last cruised them on Brilliance of the Seas 2 years ago. Back to Disney Cruise Line in the future for me.

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Was this review helpful? 20
1 Comment

horrible experience 90% of the crew were rude by imvtax53154687

Sail date: / Traveled as: Large Group
Ship: Jewel of the Seas / Destination: Europe - Mediterranean

Poor AC, hot drinks, 90% of the personnel was very rude and treated us really bad, i made a reservation for dinner on monday night july 2 which was the formal night we were a group of 11 and most of the women in our group were wearing heels, we waited 40 minutes and then they sent us to Geovannys which we were not in the mood for italian food that nigh but the hostess forced us to go telling us that we should be glad that we had a table for free in that restaurant then we walked and took the stairs to the next level (with heels) , the server there was rude and racist and made weird jokes and made us feel uncomfortable, he appoligized at the end but it was too late, drinks were charged to our rooms at the begining and we had to make a couple of trips to fix it this is my 7 cruise 3rd with royal caribbean and never had such horrible experience , we were a group of 11 and each one of us had adifferent bad experiences either the bars, lounges, teens club etc . On the other side food was great, good cheffs good flavor and the room attendant was good too

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Was this review helpful? 16
2 Comments

Mediterranean Cruise by GretchenA

Sail date: / Traveled as: Couple
Ship: Jewel of the Seas / Destination: Europe - Western Mediterranean

The Jewel is an older ship, but well kept. The crew was fabulous and the food was good, although not terribly creative. Excursions were well planned. Overall I would do another cruise on this shIp.

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Was this review helpful? 13
4 Comments

Absolutely amazing! Trip of a lifetime! by marcela7

Sail date: / Traveled as: Family (older children)
Ship: Jewel of the Seas / Destination: Europe - Mediterranean

Amazing cruise! So happy I booked the excursion package, it made booking so much easier!

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Was this review helpful? 4

Very Nice All Around with one big YUKKKK!!! by popeleo2

Sail date: / Traveled as: Couple
Ship: Jewel of the Seas / Destination: Transatlantic

On a couple days during the last week of the cruise the entire balcony, chairs, railing, floor was covered in soot - not solidly covered, but a nice spattering. I complained and while at dinner they came and very badly wiped it up. In the late morning I walked out at there was a black hue over where they wiped. I looked at the balconies next to me and below and nothing was done!! What the hell!! I went down to customer service and complained. Latter that day 3pm the crew was out power spraying. Great!! Well the next day the same thing and for the last 3 days of the cruise I could not walk around my balcony because I didn't want to track the black soot into the room. POOR RESPONSE!

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Was this review helpful? 6
5 Comments

Fantastic and fun cruise by VanIsle

Sail date: / Traveled as: Couple
Ship: Jewel of the Seas / Destination: Transatlantic

This was our first Trans Atlantic cruise and we are ready to do it again. We had 14 days of fun, chit chat with people from different countries, good food and great entertainment. To top it off our stops in Spain were really fun filled and enjoyable. If you are looking for value and great fun then this is it. Royal Caribbean is the best cruise line. The staff on board from Captain and rest of the folks were exceptional.

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2 Comments

Fantastic transatlantic cruise by katyh

Sail date: / Traveled as: Couple
Ship: Jewel of the Seas / Destination: Transatlantic

Love the jewel of the seas! The crew was fantastic! Service was excellent! There is always plenty to do! This was one of our favorite cruises!

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1 Comment

Awesome Transatlantic Cruise by Mone2018

Sail date: / Traveled as: Singles/Friends
Ship: Jewel of the Seas / Destination: Transatlantic

Great relaxing cruise! Next time, I wouldn't choose to sail for six straight days before experiencing the first port. You begin to get cabin fever after a while. Other than that, it was an awesome adventure.

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Was this review helpful? 9
4 Comments

Great transatlantic cruise! by alpinemarv2

Sail date: / Traveled as: Couple
Ship: Jewel of the Seas / Destination: Transatlantic

Happy, fun cruise! Staff was exceptional! Ship was clean, entertainment best.

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2 Comments

Jewel Transatlantic by jiseli

Sail date: / Traveled as: Couple
Ship: Jewel of the Seas / Destination: Transatlantic

Embarkation in San Juan was one of the smoothest we've had. The ship is perfect for us. Not too big, clean and well maintained - no complaints. The staff onboard was fantastic. Everyone was super friendly and helpful. The food in the main dining room was just OK. Entertainment we saw was very good. The cabin was excellent. No issues with noise from the jogging track above. Overall this was one of our best cruises.

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Was this review helpful? 14
9 Comments

Caribbean Cruise by smstogs

Sail date: / Traveled as: Couple
Ship: Jewel of the Seas / Destination: Caribbean - Southern

Cruise staff on the 9th deck were awesome -- always friendly & helpful. Loved being able to open the balcony door to get fresh air in room and hear the ocean at night.

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4 Comments

Beautiful Islands, non customer friendly ship by JPratt

Sail date: / Traveled as: Couple
Ship: Jewel of the Seas / Destination: Caribbean - Southern

The places visited were beautiful. The ship itself was not customer friendly. The food was awful and the entertainment was minimal.

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Was this review helpful? 4
1 Comment

Amazing Experience on the Jewel! by Emmalee192

Sail date: / Traveled as: Couple
Ship: Jewel of the Seas / Destination: Caribbean - Southern

The ship was great, the ports where fantastic, all in all had a great time and would definitely recommend!

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Was this review helpful? 42
5 Comments

Great ports of call! by Macgeever

Sail date: / Traveled as: Couple
Ship: Jewel of the Seas / Destination: Caribbean - Southern

Great itinerary! Ports of call were really good. Ship was clean and well kept.

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5 Comments

great destinations, nice boat by evanjb

Sail date: / Traveled as: Family (young children)
Ship: Jewel of the Seas / Destination: Caribbean - Southern

Overall, a nice cruise with great destinations for the most part and wonderful staff. Boat itself is dated and needs updating. Felt like a shopping mall from the 1980s.

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2 Comments

7 day Caribbean Cruise by emily16034996

Sail date: / Traveled as: Couple
Ship: Jewel of the Seas / Destination: Caribbean - Southern

Great trip overall. The ports were great, the crew were all very professional and service oriented. I would take this trip again!

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2 Comments

Excellent trip with excellent service by JeffreyYork

Sail date: / Traveled as: Couple
Ship: Jewel of the Seas / Destination: Caribbean - Southern

Excellent time with friendly service and great venues

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Was this review helpful? 38
3 Comments

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